SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct a structured meeting 
SAQA US ID UNIT STANDARD TITLE
242816  Conduct a structured meeting 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13914  Conduct a formal meeting  Level 3  NQF Level 03  3  Complete 
243951  Plan and conduct a meeting  Level 4  NQF Level 04  4  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Preparing for a meeting.
  • Conducting a meeting.
  • Dealing with differing views in a meeting.
  • Distributing records of a meeting. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • 'Documentation' includes, but is not limited to, notice of meeting, agenda, records of previous meeting and any other supporting information to support decision making and problem solving.
  • Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments and equipment needed.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Physical arrangements and attendees required for a meeting are identified and a checklist is prepared and actioned in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda and the roles of participants are explained in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 3 
    The purpose of recording a meeting is explained according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 4 
    Documents required for a meeting are checked for accuracy and completeness and distributed, according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 5 
    Minutes of the previous meeting are checked for accuracy and completeness. 

    SPECIFIC OUTCOME 2 
    Conduct a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A meeting is conducted according to a preplanned agenda, and/or Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Opportunities are created to allow effective participation by people attending the meeting. 

    ASSESSMENT CRITERION 3 
    Discussions are summarised and recorded to indicate proposed action, completion date and person responsible. 

    SPECIFIC OUTCOME 3 
    Demonstrate techniques to deal with differing views during a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice. 

    ASSESSMENT CRITERION 2 
    A technique is used to create progress in a meeting according to recognised theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Techniques include, but are not limited to, summarising, redirecting, paraphrasing, rephrasing, gate keeping and repeating.
     

    SPECIFIC OUTCOME 4 
    Distribute records for a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Records are compiled in such a way to enable the decisions of a meeting to be implemented. 

    ASSESSMENT CRITERION 2 
    Records are checked to ensure that they are an accurate reflection, prior to distribution. 

    ASSESSMENT CRITERION 3 
    The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to collect, organise and evaluate information when preparing for a meeting. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by ensuring that the required documentation is collated for a meeting. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly while conducting a meeting. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems recognising how to deal with differing viewpoints while conducting a meeting. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13914, which is "Conduct a formal meeting", level 3, 3 credits.
    This unit standard replaces unit standard 243951, Plan and conduct a meeting, Level 4, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Reregistered  2023-06-30  CETA 
    Core  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Core  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  66449   National Certificate: Foundry Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  W&RSETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  78883   Further Education and Training Certificate: Autotronics  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  79687   Further Education and Training Certificate: Metal and Engineering Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  77963   Further Education and Training Certificate: Mining/Exploration Geology  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. All Access Holdings 
    2. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    3. Asiphokuhle Training and Research Institute 
    4. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    5. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    6. Cashbuild (South Africa) (Pty) Ltd 
    7. Classic Human Capital Solutions 
    8. College of Production Technology 
    9. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    10. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    11. Edcon Ltd 
    12. Edutel Public Service Company 
    13. Edutel Wholesale & Retail Academy 
    14. Enjo Consultants 
    15. Extribyte (Pty) Ltd 
    16. FORUM SEKURITEIT 
    17. Gemini Training And Development Pty Ltd 
    18. Greater Soweto Association for Early Childhood Development 
    19. Imperial Technical Training Academy (WADEVILLE) (TP) 
    20. Inafrica General Trading Pty LTD 
    21. INSIMBI SECURITY TRAINING CENTRE 
    22. Institute for Telling Development T/A ITD Training (MENLYN PARK) (TP) 
    23. Intercept Consulting and Training Solutions 
    24. IQ Skills Academy (PTY) LTD. 
    25. ITO Focus Reagile 
    26. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    27. JESUA CONSULTANTS (Hartenbos) (WA) 
    28. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    29. Jobafrik Consulting 
    30. Kgolo Institute 
    31. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTYLTD 
    32. KN Business Solutions 
    33. KOKANO PROJECTS PTY LTD 
    34. Kuyakhula Development Initiatives 
    35. M.I.C. Training and Development 
    36. Mabuya Amahle Trading 
    37. MacSteel Services Centres SA (WADEVILLE) (TP) 
    38. Madiba Bay Accountancy Training CC 
    39. MashMP Holdings 
    40. Masithuthuke Learning Institution 
    41. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    42. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    43. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    44. Mintirho Development Services 
    45. Mod-Mosh Projects and Consulting (PTY) LTD 
    46. Mortarboard Training Solutions 
    47. Motheo Training Institute Trust 
    48. Mr Price Group Ld 
    49. MTHENGENYA & ASSOCIATES 
    50. Nela Kahle 80 cc 
    51. Nemalale Eagles Consultancy CC 
    52. Nhlahle Development Agency 
    53. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    54. NOFESA cc 
    55. Northlink College - Bellville Campus 
    56. ODL GROUP (PTY) Ltd 
    57. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    58. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    59. Organisational Development International (TP) 
    60. Peritum Agri Institute Pty LTD 
    61. Pioneer Business Consulting 
    62. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    63. Production Management Institute 
    64. Production Management Institute of Southern Africa (PMI) 
    65. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    66. Production Management Institute of Southern Africa - Durban 
    67. PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD 
    68. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    69. Provincial Public Service Training Academy Province of Kwazulu Natal 
    70. PTDEV (Pty) Ltd 
    71. Qabuka-Vuka Development Trading 
    72. QT Training (Pty) Ltd 
    73. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    74. Qualitas Training cc (SELBY) (TP) 
    75. Related Education Pty Ltd 
    76. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    77. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    78. Sabela Learning Academy 
    79. Saint Colonel Graduate Institute (PTY) Ltd 
    80. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    81. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    82. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    83. Sekhukhune FET College - C.N. Phatudi Campus 
    84. Senelo Trading CC 
    85. SG Coal (Pty) Ltd (TP) 
    86. Shoprite Checkers 
    87. SIYANQOBA SEMINARS 
    88. SIYANQOBA SEMINARS PTY LTD 
    89. SIZA NESU TRAINING AND DEVELOPMENT 
    90. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    91. Summat Training Institute 
    92. Teachers Learning Centre (Pty) Ltd 
    93. The Automobile Association of South Africa NPC T/A The AA Technical College(MIDRAND) (TP) 
    94. The Automobile Association of South Africa T/A AA Training Academy (MO 
    95. The Ed Agency Pty Ltd 
    96. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    97. Thubelihle Graduate Institute 
    98. Toyota Academy Toyota SA Motors (Pty) Ltd (ISIPINGO) (TP) 
    99. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    100. Training Force (Pty) Ltd 
    101. Training Force (Pty) Ltd (Durban) (TP) 
    102. Tshepo Hope Consulting 
    103. Tshimedzwa Development Centre Pty Ltd 
    104. Tshwane Training Institute (PTY) LTD. 
    105. Tubular Holdings (Pty) Ltd (EMALAHLENI) (TP) 
    106. Umgungundlovu FET College - Plessislaer Campus 
    107. Vhutshilo Health And Training Organisation 
    108. Vicmat Consultants 
    109. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    110. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    111. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 
    112. WILLSHIR TRADING 
    113. Woolworths Pty Ltd 
    114. WORKWISE CORPORATE TRAINING SOLUTIONS 
    115. Zuzulwazi Development 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.