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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and measure the factors that influence productivity 
SAQA US ID UNIT STANDARD TITLE
114878  Identify and measure the factors that influence productivity 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be of use to individuals who need an understanding of Productivity as a key managerial concept, focusing on measuring Productivity and the factors that influence it, in order to optimise enterprise resource management and/or improve profitability.

People credited with this Unit Standard will be able to:
  • Demonstrate an understanding of what Productivity is.
  • Measure single factor Productivity and assess causes of the current levels of single factor Productivity.
  • Measure total factor Productivity.
  • Measure the quantitative factors that influence Productivity and establish their influence on Productivity and profitability.
  • Identify the qualitative factors that influence Productivity and establish their influence on Productivity. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people starting to learn towards this Standard are competent in:
  • Communication at NQF Level 4
  • Mathematical Literacy at NQF Level 4 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of the concept "Productivity". 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept "Productivity" is explained in terms of the output-input ratio. 

    ASSESSMENT CRITERION 2 
    Productivity is explained in terms of its core values. 
    ASSESSMENT CRITERION RANGE 
    The core values include, but are not limited to, continuous incremental improvement; doing it right first time; waste elimination; striving for satisfaction of recipient, of products/services.
     

    ASSESSMENT CRITERION 3 
    Productivity is explained in terms of its benefits to society, the economy and the environment. 

    ASSESSMENT CRITERION 4 
    The Productivity process is explained in terms of effectiveness, efficiency, utilisation and respect for human dignity. 

    ASSESSMENT CRITERION 5 
    The different types of Productivity are explained with examples. 
    ASSESSMENT CRITERION RANGE 
    The types of Productivity include only single factor and total factor Productivity as well as value added.
     

    SPECIFIC OUTCOME 2 
    Measure single factor Productivity & assess causes of current levels of single factor Productivity. 
    OUTCOME RANGE 
    The current levels of single factor Productivity performance includes higher than expected, equal to expected and lower than expected levels. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Single factor Productivity is measured through the correct application of the output-input ratio. 
    ASSESSMENT CRITERION RANGE 
    Where required outputs or inputs are converted to Rand value to facilitate the adding of various outputs or inputs.
     

    ASSESSMENT CRITERION 2 
    The causes of current levels of labour Productivity are identified with examples. 
    ASSESSMENT CRITERION RANGE 
    The causes of current levels of labour Productivity include, but are not limited to, absenteeism, non-availability of material and equipment, education, training and development, quality of materials and machines, leadership and supervision, employee relations and organisational culture.
     

    ASSESSMENT CRITERION 3 
    The causes of the current levels of material Productivity are identified with examples. 
    ASSESSMENT CRITERION RANGE 
    The causes of current levels of material Productivity include, but are not limited to, quality of material, material wastage, continuous availability of material and optimal usage of material and competitive procurement.
     

    ASSESSMENT CRITERION 4 
    The causes of the current levels of capital Productivity are identified with examples. 
    ASSESSMENT CRITERION RANGE 
    The causes of current levels of capital Productivity include, but not are limited to, machine breakages, machine idling and feeding rate and planned maintenance.
    Capital Productivity refers to and is limited to machine Productivity and the optimal use of equipment.
     

    SPECIFIC OUTCOME 3 
    Measure total factor Productivity. 
    OUTCOME RANGE 
    Measuring total factor Productivity refers to the simultaneous measurement of all three categories of factors of production, that is, labour, material and capital related items. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Total factor Productivity is correctly measured using the output/input ratio. 

    ASSESSMENT CRITERION 2 
    All output and input items are included in the equation. 
    ASSESSMENT CRITERION RANGE 
  • The output is expressed in total units of similar products or similar service derivatives and the input in Rand value.
  • The output is expressed in Rand value and represents total revenue from dissimilar products and dissimilar services and the input in Rand value.
     
    		•

    ASSESSMENT CRITERION 3 
    Total factor Productivity is specified for a section, a department, the whole organisation or group of organisations. 

    SPECIFIC OUTCOME 4 
    Measure the quantitative factors that influence Productivity and establish their influence. 
    OUTCOME NOTES 
    Measure the quantitative factors that influence Productivity and establish their influence on Productivity and profitability. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Quantitative factors that influence Productivity are measured using correct formulae. 
    ASSESSMENT CRITERION RANGE 
    Quantitative factors that influence Productivity include wastage, efficiency, utilisation, absenteeism and labour turnover.
     

    ASSESSMENT CRITERION 2 
    The causes of the current levels in the quantitative factors are identified correctly. 

    ASSESSMENT CRITERION 3 
    The influence of each quantitative factor on Productivity is established through measurement. 

    ASSESSMENT CRITERION 4 
    The importance of the quantitative factors in improving Productivity and profitability is explained with examples. 

    SPECIFIC OUTCOME 5 
    Identify the qualitative factors that influence Productivity and establish their influence. 
    OUTCOME NOTES 
    Identify the qualitative factors that influence Productivity and establish their influence on Productivity. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The qualitative factors that influence Productivity are identified correctly. 
    ASSESSMENT CRITERION RANGE 
    The qualitative factors that influence Productivity include, but are not limited to, communication, leadership and supervision, employee relations, education, training, development, organisational culture, management style, motivation, job satisfaction.
     

    ASSESSMENT CRITERION 2 
    The relationship between the quantitative factors that influence Productivity and the qualitative factors is correctly identified. 

    ASSESSMENT CRITERION 3 
    The influence of the qualitative factors on Productivity is established correctly. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or any ETQA with a Memorandum of Understanding with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this Unit Standard or will assess this Unit Standard must be accredited as a provider with the relevant ETQA or any ETQA with a Memorandum of Understanding with the relevant ETQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    Therefore anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the Services ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The concept of Productivity concept and its benefits
  • The concepts of single and total factor Productivity
  • Value added as a form of Productivity
  • The use of the output/input ratio to measure single factor Productivity
  • The factors that influence labour-, material- and capital Productivity and the causes of current levels of these factors
  • Use of the output/input ratio to measure total factor Productivity
  • Conversion of output and input items to Rand value
  • Use of correct formulae to measure the quantitative factors that influence Productivity
  • Causes of current levels in quantitative factors that influence Productivity
  • The influence of quantitative factors on Productivity and profitability
  • Use of quantitative factors to improve Productivity
  • The qualitative factors that influence Productivity
  • The relationship between the quantitative factors that influence Productivity and the qualitative factors
  • The influence of qualitative factors on Productivity 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by, e.g:
  • Measuring and assessing the causes of single factor Productivity. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by, e.g:
  • Establishing the influence of each quantitative factor on Productivity through measurement. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically by, e.g:
  • Using the output/input ratio to measure single factor Productivity. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SABPP 
    Elective  58539   Further Education and Training Certificate: Automotive Repair and Maintenance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2009-02-18  Was MERSETA until Last Date for Achievement 
    Elective  78525   Further Education and Training Certificate: Automotive Repair and Maintenance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  64411   Further Education and Training Certificate: Automotive Spray Painting  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  48875   Further Education and Training Certificate: Public Relations Practice  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2009-09-09  Was SERVICES until Last Date for Achievement 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  14590   National Diploma: Freight Handling Logistics  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2007-06-14  Was TETA until Last Date for Achievement 
    Elective  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    3. ABE CORPORATE TRAINING 
    4. Absolute central college of sa and projects 
    5. Academy of Management and Entrepreneurial Excellence 
    6. Academy Training Group 
    7. Accreditation Training Services 
    8. AFRICA COMPETENCY DEVELOPMENT PTY LTD 
    9. Africa Institute For Public Administration 
    10. AfroXpert Performance Developement cc 
    11. Aldabri 106 Institute for Quality Pty Ltd 
    12. Amabamba Recruitment 
    13. Amangile Academy (Pty) Ltd 
    14. Aphro Collective 
    15. ASORIP NPC 
    16. Assessment College Of South Africa Pty Ltd 
    17. Aubrey Nyiko Business Enterprise cc 
    18. Audit Campus 
    19. AVAX SA 481 CC. T/A Mandisa Development Services 
    20. AVC Corporate Advisory Services (PTY) LTD. 
    21. Bantubanye Skills 
    22. Be for sunset trading and projects 266 
    23. Belgravia Institute of Mangement (PTY) LTD 
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    25. Bidvest Panalpina Logistics (BPL) 
    26. BO Support Services CC 
    27. Bohlali Provider Support 
    28. Boikgantsho Consulting & Events 
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    42. Cool Ideas 1016 (Pty) LTD t/a ESP Consulting 
    43. Core Training International 
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    48. D and D Lwazi Renaissance Research and Development Institute 
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    50. DAM SCHOOL OF POLICING PRETORIA 
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    60. Ethembeni Multi Service Enterprise (Pty) Ltd 
    61. Execuprime Business College (Pty) Ltd 
    62. Express Model 405 
    63. Faith First Trading 
    64. Furniture World Training Centre 
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    66. Gauteng City College 
    67. Glere Skills and Consultants 
    68. Gotsec Skills Training 
    69. Grant Thornton Learning Institute 
    70. Growth Management Consulting 
    71. Hamonate Consulting 
    72. Hanyeleni Business Enterprise 
    73. Heart Solutions 
    74. Hercuscope 
    75. Hilmark Trading (PTY) LTD 
    76. His Mercy Learning Academy 
    77. Hlaniki Investment Holdings 
    78. Hlombe and Associates 
    79. IALE School of Advanced Learning Education 
    80. Ikhaya Training and Consulting 
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    82. IMPAT Training Academy Pty Ltd 
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    85. Inkwenkwezi Private College Skills Development cc 
    86. IQ Skills Academy (PTY) LTD. 
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    88. IYAM Investments Pty Ltd 
    89. Jobafrik Consulting 
    90. Josmap Training Institute 
    91. K-Leng Touch, Events and Skills Development 
    92. Kadimo Consulting CC. 
    93. Kairos Training College 
    94. Kamanga Skills Projects 
    95. Kapoko Trading Enterprise 5 
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    97. Kernel Management and Consulting (PTY) LTD. 
    98. Kgakishe Trading and Projects (PTY) LTD 
    99. Kgotla Trading Enterprise 
    100. Kia Chuma 
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    107. Learnership Support Systems PTY Ltd 
    108. Learning Performance Link 
    109. Lekopani Training Institute 
    110. Lelethu Training (Pty) Ltd 
    111. Leronsa Trading Enterprise 
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    113. Life Projects 
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    116. Lwathotha Development Services (Pty) Ltd 
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    118. M28 Consulting and Trading 
    119. Maccauvlei Learning Academy Pty Ltd 
    120. Mafamawethu Consultants 
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    122. Makgoka Development Facilitation (PTY) Ltd. 
    123. Makwedeng Training 
    124. Malaikas Nursing Academy 
    125. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    126. MANCOSA Pty (Ltd) 
    127. Mangalani Business Enterprises 
    128. Marematlou Training Institute 
    129. Masemase Consultancy CC. 
    130. MashMP Holdings 
    131. Mathatha A Fedile General Trading CC. 
    132. Mathiko Consultancy 
    133. Matsila Holdings 
    134. MENTORNET PTY LTD 
    135. Mgwezane Training and Events Management CC. 
    136. MI Learning Development Consultancy 
    137. Miczo's Enterprise 
    138. Milani Nande 
    139. Mimoisa Business Solutions CC 
    140. Mimshack Corporate Services and Projects (Pty) Ltd 
    141. Misol Projects cc 
    142. MJ Mafunisa Consulting (PTY) LTD 
    143. Mmanape Management Solutions 
    144. MML Consulting CC. 
    145. Mod-Mosh Projects and Consulting (PTY) LTD 
    146. Mohlaje Solutions (Pty) Ltd 
    147. Mosako Wa Kitso 
    148. Motheo Training Institute Trust 
    149. MTK Corporate Solutions 
    150. MUHANGWENE DEVELOPMENT ENTERPRISE 
    151. Multiple Productive Management Solutions 
    152. Ncele Logistics and Projects 
    153. Ndivuka Skills Development 
    154. Ndzalama Training 
    155. Nemalale Eagles Consultancy CC 
    156. Neolebongi Trading Enterprise 
    157. Netgrow Training Solutions 
    158. Networx for Career Development 
    159. New Generation Skills 
    160. Next Step Academy Pty Ltd 
    161. Ngwanabanna Trading Enterprise and Projects 
    162. Nonunu Projects 
    163. NTI College 
    164. Nyankwavi Investment CC. 
    165. OMC Chartered Accountants 
    166. Omithombo Management Academy 
    167. Omni HR Consulting Pty Ltd 
    168. Opehst Consulting and Training 
    169. OR Project Management 
    170. Outeniqua Leadership Institute 
    171. PanAfrican Supply Chain Academy 
    172. Pandelani Investment Holdings (PTY) LTD. 
    173. Paradise Skills Development 
    174. Petra institute of Development PTY Ltd 
    175. PFIM Trading (Pty) Ltd 
    176. Philani Solutions 
    177. PMA Holdings (PTY ) LTD. 
    178. PND Academy of Learning cc 
    179. Power Rush Trading 170 CC. 
    180. Princetop Corporative Training (Pty) Ltd 
    181. PRO ACTIVE PUBLIC SERVICES COLLEGE PTY LTD 
    182. Pro Jentibus Sports Development NPC 
    183. Projects Administration Services 
    184. Reflections Development Institute 
    185. Regent Business School (Pty) Ltd t/a Regent Business School 
    186. Resonance Institute of Learning 
    187. Retshetse Training Project 
    188. Rich Rewards Trading Pty(Ltd) 
    189. SA Business Services CC. 
    190. SA Maritime School and Transport College 
    191. Saint Colonel Graduate Institute PTY Ltd 
    192. Sanchaa Connection 
    193. Sasalethu Consulting and Associates 
    194. Scan Training Solutions 
    195. Seoposengwe Training Consultancy CC 
    196. Sisonke Training and Consulting 
    197. SJM Squared Construction 
    198. South African Institute of Learning (SAIL) 
    199. South African ABET Development Agency SAADA 
    200. Southern African Institute of Learning SAIL 
    201. Southern African Institute of Productivity Business Excellence 
    202. St Kings Institute of Technology and Business Studies 
    203. STARPLEX LEARNING FOUNDATION INSTITUTE 
    204. Success in Action cc 
    205. SWARANANG MANAGEMENT CONSULTING CC 
    206. Tachfin Holdings 
    207. Talent Sculpture 
    208. The Beneficiation Academy 
    209. The Finishing College (Pty) Lt 
    210. The Institute of People Development 
    211. The Iscariota Group Pty Ltd 
    212. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING PTY LTD 
    213. The Viol Trading Enterprise 
    214. Thubelihle Graduate Institute 
    215. Thuto Lere Community Empowerment Programme 
    216. Tlaletso Consultants 
    217. Tlotlangthuto Training & Consulting 
    218. TMG Quality Services 
    219. Township Fire and Rescure (Pty) Ltd 
    220. Training Answers 
    221. Triads Management Services 
    222. Tsebong Training Centre 
    223. Tshianzi Development 
    224. Tshisimani Holdings (PTY) Ltd. 
    225. Twin Peak Technologies 
    226. Ukhamba Quality Skills 
    227. Ulwazi Training Development 
    228. Umqondo Consultancy 
    229. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    230. University of Venda 
    231. Utopia Institute 
    232. Uweso Consulting (Pty) Ltd 
    233. Valinsight (PTY) LTD 
    234. Varsity Institute of Science &Technology 
    235. Venus Maintenance and Supply Services 
    236. VERYCOOLIDEAS 
    237. Victorious Training Institute 
    238. Victorompie Enterprises CC. 
    239. Visionary Academy 
    240. Vista Chem Consulting 
    241. Ya Hina Management Consulting and projects 
    242. Yes We Can Consulting Pty Ltd 
    243. Zamsiba Development Consultants 
    244. Zibuse At Solutions 
    245. ZJ Africa Learn (pty)Ltd 
    246. ZMG CONSULTING 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.