|All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.|
|SOUTH AFRICAN QUALIFICATIONS AUTHORITY|
|National Certificate: Local Government Support Services|
|SAQA QUAL ID||QUALIFICATION TITLE|
|58644||National Certificate: Local Government Support Services|
|PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY||NQF SUB-FRAMEWORK|
|LG SETA - Local Government and related Services Sector Education and Training Authority||OQSF - Occupational Qualifications Sub-framework|
|National Certificate||Field 03 - Business, Commerce and Management Studies||Public Administration|
|ABET BAND||MINIMUM CREDITS||PRE-2009 NQF LEVEL||NQF LEVEL||QUAL CLASS|
|Undefined||127||Level 3||NQF Level 03||Regular-Unit Stds Based|
|REGISTRATION STATUS||SAQA DECISION NUMBER||REGISTRATION START DATE||REGISTRATION END DATE|
|LAST DATE FOR ENROLMENT||LAST DATE FOR ACHIEVEMENT|
|In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.|
This qualification does not replace any other qualification and is not replaced by any other qualification.
|PURPOSE AND RATIONALE OF THE QUALIFICATION|
|Purpose of the Qualification:
The purpose of the qualification is to enable qualifying learners to gain an insight into the business of Local Government, especially with reference to the key municipal processes and programme initiatives undertaken. It will enable learners to:
The learning outcomes contained in this qualification are based on the competencies required to contribute to Local Government support services from an administrative and/or financial support perspective. These competences relate to:
In response to the need for critical skills in Local Government this qualification provides a broad introductory overview to learners either wishing to enter Local Government and be exposed to new job opportunities, or for learners already in Local Government positions wishing to have opportunities for job growth. This qualification is designed to provide the learners with an overview of the specific Local Government work environment, how it functions and how it interlinks with other government departments and what constitutes its broad programme and key service objectives.
Skills needs at Level 3 of the NQF are critical to the overall success and the efficient functioning of Local Government. Many learners already in related jobs or wishing to enter the job market at this level play a critical role in the support units of the Local Government. This qualification provides a strong foundation for future learning. Equally this qualification may serve as a basis for the development of employee induction programmes at any level entering Local Government for the first time.
|LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING|
|It is assumed that the learners accessing this qualification are competent in:
Recognition of Prior Learning:
The structure of this Unit Standards-based Qualification makes the Recognition of Prior Learning possible. Learner and Assessor will jointly decide on the methods to be used to determine prior learning and competencies implicit in the Qualification and the associated Unit Standards. Recognition of Prior Learning will be done by means of an Integrated Assessment.
This Recognition of Prior Learning may allow for:
All recognition of Prior Learning is subject to quality assurance by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
Access to the Qualification:
Access to this Qualification is open, bearing in mind the Learning Assumed to be in Place.
|RECOGNISE PREVIOUS LEARNING?|
|The Certificate is made up of Unit Standards that are classified as Fundamental, Core and Elective. A minimum of 127 credits is required to complete the qualification.
Unit standards totalling thirty six (36) credits are allocated to the Fundamental component: twenty (20) credits in Communication and sixteen (16) credits in Mathematical Literacy.
All these standards are compulsory.
Unit standards totalling eighty eight (80) credits have been allocated to the Core Component of this Qualification to ensure strong Local Government support and awareness focus. The unit standards classified as Core describe the integral functions and activities required to work in Local Government support services and provide opportunities to develop knowledge of the municipal working environment, integrating support services into own Local Government context.
All these standards are compulsory.
There are unit standards totalling forty seven (42) credits in this Component. These unit standards continue from the core component in focusing on learning areas pertinent to Local Government support services and will enable learners to gain specialist knowledge and skills. Learners are required to select Electives that add up to at least eleven (11) credits.
|EXIT LEVEL OUTCOMES|
|1. Demonstrate an understanding of how Local Government operates.
2. Apply support and administrative services in Local Government context.
3. Demonstrate an understanding of municipal financial management and budgeting.
|ASSOCIATED ASSESSMENT CRITERIA|
Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the Qualification.
Learning, teaching and assessment are inextricably linked. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the unit standards should be integrated.
Assessment of the communication, language, literacy and strategic analysis and planning competencies should be conducted in conjunction with other aspects and should use authentic municipal development contexts wherever possible.
A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.
The term 'Integrated Assessment' implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied-ed, foundational and reflective competencies.
Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.
Assessment should ensure that all specific outcomes, embedded knowledge and critical cross-field outcomes are evaluated. The assessment of the critical cross-field outcomes should be integrated with the assessment of specific outcomes and embedded knowledge.
Training in African countries and the Western World where Local Government structures are well established was looked at to assess the suitability and the level of learning in the qualification.
Local Government in Angola is under-resourced and lacks capacity to deliver services effectively. While decentralisation has taken place this was mainly decentralization of roles and responsibilities. No training initiatives are available. Angola is in need of programmes similar to those that have been developed in South Africa.
The Association of Local Authorities of Tanzania (ALAT) engagement in this area is entirely through the Municipal Development Partnership for Eastern and Southern Africa (MDPESA).
Mali is in the process of decentralising power to municipal level and developing programmes for strengthening skills at this level. The Association of Municipalities of Mali (AMM) through the Municipal Development Partnership for Eastern and Southern Africa (MDPESA), is also engaged in the process.
There are examples of sporadic training conducted in Mozambique, but there is no continuous process leading to a recognised qualification. The National Association of Municipalities of Mozambique (ANAM) is also engaged in the process through the Municipal Development Partnership for Eastern and Southern Africa (MDPESA).
The Association of Local Government Authorities of Kenya (ALGAK) (http://www.algak.net/cms/index.php) has introduced programmes for training of councillors and local authority officers. In an effort to enhance management skills in Local Government ALGAK has produced the Kenya Councillors Handbook (1998) with an update in 2002, and has taken initial measures to revive professionalism in the Local Government sector. Training of the kind envisaged by this qualification is absent at present in Kenya.
The Municipal Development Partnership for Eastern and Southern Africa (MDPESA). (http://www.mdpafrica.org.zw/africa_local_governance_programme.htm):
This regional organisation with participation from the United Nations, Canada and other capacity building NGOs is concerned with building capacity in Local Government mainly by strengthening counsellors' skills and the community including providing assistance to decentralisation initiatives. South Africa is a member of this organisation and is clearly a leader in initiatives of the kind proposed by this qualification. If any comparable initiatives exist in the nations reviewed, these initiatives are too low key to register in the media or in discussions on available websites of development organisations. It should be concluded that South Africa is a pioneer in the field of Local Government capacity building in Africa.
This qualification can be compared to the Public Services National Diploma, Level 3 in the UK. This nationally validated course is recognised by the public service and the universities in Britain. It aims to prepare students for a wide variety of careers including the police; fire service; ambulance service; HM customs; the armed forces and the rescue services. Students may take additional qualifications alongside their public services course such as AS/A Levels, and GCSE results. The qualification covers 18 units over 2 years, of which 2 are externally assessed. These units allow students to investigate the nature of the work within specific public service department or sector including their role within the community and society, as well as focusing on general issues relevant to all sectors of the public service.
A second qualification of interest is the Certificate in Administration, offered by the North Devon College. It is a two year full time course which has been designed primarily to prepare students with the skills and knowledge needed to meet the entry requirements of a number of public service organisations. The course comprises 18 units:
The course fits the needs of the so called uniformed public services.
Recently the British Government has established a Sector Skills Council for Central Government Standards and Qualifications to upgrade the skills of its civil servants.
The future plans and objectives of this newly formed organisation include:
Considering the developments in South Africa in this regard we are ahead of Britain, especially in providing entry level training in government processes and programmes.
Athabasca University provides a Certificate in Public Administration that educates students on administration at the municipal, provincial, and federal levels of government.
Abathasca University is Canada's 'Open University'. More details can be found at http://www.athabascau.ca/.
The programme's curriculum includes:
The Public Administration Certificate enables students to enter or re-enter the job market, for a promotion in the public sector or career migration.
The certificate requires 30 credits from the following selection (credit values in brackets):
This is an undergraduate course certificate, equivalent to a first year degree course and is at a much higher level than this level 3 qualification. It emphasises an academic rather than a practical approach if compared to this level 3 qualification which is tailored to our practical South African developmental needs, particularly for unemployed learners.
In Australia apprentices and trainees gain qualifications under the Australian Qualifications Framework (AQF) predominantly between AQF levels 1 to 3 (AQF has 6 Levels). The majority of traineeships are currently conducted under a Training Agreement of 12 months duration and provide an AQF Level 2 qualification. The majority of apprenticeships are currently conducted in 3 to 4 years Training Agreement and provide a minimum qualification at AQF level 3. Both trainees and apprentices can enter subsequent Training Agreements to gain higher level qualifications.
In the case of an Administrative Services Trainee (General), who obtains a Certificate II in Government the employee will work as a general administrative assistant performing a range of tasks under close supervision.
His summary of training includes the following units:
Considering the title, specific outcomes, assessment criteria, exit level outcomes and embedded knowledge of this certificate we can conclude that it compares best with our qualification at Level 3 but still places limited emphasis on the Local Government environment.
From the information available on developmental initiatives, undertaken in other countries it can be concluded that within the SADC region, various projects are underway to build capacity, focusing mainly on the councillor and related functions that facilitate democratic processes and citizen involvement. Limited evidence exists in relation to capacity building from within Local Government, particularly at entry Level. Based on the information and analysis of the training initiatives and programmes in other countries it is clear that South Africa is a pioneer in the training field for Local Government support services practitioners in a variety of positions.
|This Qualification articulates horizontally with the following qualifications:
This Qualification articulates vertically with the following qualifications:
Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.
|CRITERIA FOR THE REGISTRATION OF ASSESSORS|
|As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.|
|ID||UNIT STANDARD TITLE||PRE-2009 NQF LEVEL||NQF LEVEL||CREDITS|
|Core||117111||Apply knowledge of basic accounting principles to financial services||Level 3||NQF Level 03||4|
|Core||114941||Apply knowledge of HIV/AIDS to a specific business sector and a workplace||Level 3||NQF Level 03||4|
|Core||242860||Apply the Batho Pele principles to own work role and context||Level 3||NQF Level 03||4|
|Core||244295||Demonstrate an understanding of municipal financial management and budgeting||Level 3||NQF Level 03||6|
|Core||244294||Demonstrate an understanding of national programmes and their impact on Local Government||Level 3||NQF Level 03||6|
|Core||244300||Demonstrate an understanding of public participation in Local Government||Level 3||NQF Level 03||6|
|Core||244299||Demonstrate an understanding of the areas of technical service delivery within Local Government||Level 3||NQF Level 03||10|
|Core||244297||Demonstrate an understanding of the employment relationship in Local Government||Level 3||NQF Level 03||6|
|Core||244296||Demonstrate an understanding of the municipal working environment||Level 3||NQF Level 03||6|
|Core||244302||Demonstrate an understanding of the planning functions of Local Government||Level 3||NQF Level 03||8|
|Core||244175||Demonstrate an understanding of the policy and legal framework guiding Local Government||Level 3||NQF Level 03||10|
|Core||244301||Ensure personal accountability in own Local Government context||Level 3||NQF Level 03||6|
|Core||244298||Provide support and administrative services in Local Government||Level 3||NQF Level 03||4|
|Fundamental||119472||Accommodate audience and context needs in oral/signed communication||Level 3||NQF Level 03||5|
|Fundamental||9010||Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations||Level 3||NQF Level 03||2|
|Fundamental||9013||Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts||Level 3||NQF Level 03||4|
|Fundamental||119457||Interpret and use information from texts||Level 3||NQF Level 03||5|
|Fundamental||9012||Investigate life and work related problems using data and probabilities||Level 3||NQF Level 03||5|
|Fundamental||119467||Use language and communication in occupational learning programmes||Level 3||NQF Level 03||5|
|Fundamental||7456||Use mathematics to investigate and monitor the financial aspects of personal, business and national issues||Level 3||NQF Level 03||5|
|Fundamental||119465||Write/present/sign texts for a range of communicative contexts||Level 3||NQF Level 03||5|
|Elective||123458||Administer accounting and budgeting for input into municipal financial resource management||Level 4||NQF Level 04||15|
|Elective||120385||Apply a range of project management tools and techniques||Level 4||NQF Level 04||7|
|Elective||120391||Apply leadership skills to relationship management||Level 4||NQF Level 04||8|
|Elective||11473||Manage individual and team performance||Level 4||NQF Level 04||8|
|Elective||110479||Outline the environment of local economic development in South Africa||Level 4||NQF Level 04||4|
|LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:|
|PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:|
|This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
|1.||Amaqamu Project Management and Consulting|
|2.||Asiphokuhle Training and Research Institute|
|3.||CB Willemse Training|
|4.||Future Business Advice and Training Services CC.|
|5.||Josmap Training Institute|
|6.||Jucamo Shelf 4 CC.|
|7.||Nhlahle Development Agency|
|8.||Purple Haze Connexion (PTY) LTD|
|9.||Regent Business School (Pty) Ltd t/a Regent Business School|
|10.||South African ABET Development Agency SAADA|
|11.||Twin Peak Technologies|