SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Show understanding of diversity in the workplace 
SAQA US ID UNIT STANDARD TITLE
116720  Show understanding of diversity in the workplace 
ORIGINATOR
SGB Air-conditioning Refrigeration and Ventilation 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9531  Show understanding of diversity in the workplace  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
Understand the concept "diversity in the workplace" and demonstrate a basic understanding of the importance of diversity management. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
ABET level 4 literacy. 

UNIT STANDARD RANGE 
Diversity in the workplace as experienced in South Africa. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrate an understanding of cultural and other differences in the workplace. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Different types of cultural and other differences that occur in the workplace are listed. 

ASSESSMENT CRITERION 2 
Examples of cultural and other differences are given. 

ASSESSMENT CRITERION 3 
Reasons why differences exist are given. 

SPECIFIC OUTCOME 2 
List and understand the concept stereotypes in the workplace. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
The concept stereotype is defined and explained. 

ASSESSMENT CRITERION 2 
Examples of general stereotypes are given. 

ASSESSMENT CRITERION 3 
Stereotypes that occur in the workplace are listed and discussed. 

SPECIFIC OUTCOME 3 
Demonstrate a basic understanding of the role of change in the workplace. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
The concept change is defined. 

ASSESSMENT CRITERION 2 
Examples of typical changes that occur in the workplace are given and discussed. 

ASSESSMENT CRITERION 3 
The role of change in the workplace is discussed. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
Any person wishing to be assessed against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, who may appoint a moderator to be present at the assessment. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A basic knowledge of cultural and other differences in the workplace.
  • The meaning of stereotyping and the awareness of the influence of change in the workplace. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively.
  • Using language skills. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Learner and societal development.
  • Contribute to the full development of each learner and the social and economic development of the society at large because learners will have a better understanding of the role of diversity in the workplace. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9531, which is "Show understanding of diversity in the workplace", Level 3, 3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48794   National Certificate in Quality Checking of Tyres and Tyre Components  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-11-01  Was MERSETA until Last Date for Achievement 
    Core  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  MERSETA 
    Core  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2011-02-16  Was MERSETA until Last Date for Achievement 
    Core  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  49019   National Certificate: Metals Production  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2007-04-07   
    Core  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  36155   National Certificate: Polymer Composite Fabrication  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  79407   National Certificate: Polymer Compound Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Core  24217   National Certificate: Thermoplastic Fabrication  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  48798   National Certificate: Tyre and Tyre Component Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  48795   National Certificate: Tyre Assembly  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  24213   National Certificate: Welding Application and Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2006-12-03  MERSETA 
    Core  49083   National Certificate: Wood Products Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  FPMSETA 
    Core  66809   Further Education and Training Certificate: Sport Technical Officiating  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 
    Elective  65489   National Certificate: Air-Conditioning, Refrigeration and Ventilation  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  48963   National Certificate: Air-Conditioning, Refrigeration and Ventilation  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-03-12  Was MERSETA until Last Date for Achievement 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  58862   National Certificate: Electro-Mechanical Winding  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  58882   National Certificate: Fluid Power  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  24456   National Certificate: Maintaining Vehicles  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2008-02-06  Was MERSETA until Last Date for Achievement 
    Elective  23255   National Certificate: Mechanical Engineering: Fitting and Machining  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  67609   National Certificate: Mechatronics  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  79666   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  64190   National Certificate: Metals Production  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  50543   National Certificate: Small Craft Construction  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2009-08-31  Was MERSETA until Last Date for Achievement 
    Elective  78863   National Certificate: Yacht and Boat Building  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58063   Further Education and Training Certificate: Labour Recruitment Services  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Alvern Cables (Pty) Ltd (GERMISTON) (TP) 
    2. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    3. Aspidus 209 T/A 3D Solutions (UITENHAGE) (TP) 
    4. Barloworld South Africa (Pty) Ltd T/A Barloworld-Equipment (ISANDO) (T 
    5. Black Eagle Training (PIETERMARITZBURG) (TP) 
    6. Blue Horison Properties 53 (Pty) Ltd T/A Durnacol Skills Innovation Hu 
    7. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    8. BPC HR Solutions (PRETORIA) (TP) 
    9. Bridgestone South Africa (Pty) Ltd - Brits Plant (BRITS) (TP) 
    10. Bridgestone South Africa (Pty) Ltd - Isando Branch (ISANDO) (TP) 
    11. Bridgestone South Africa (Pty) Ltd - PE Plant (PORT ELIZABETH) (TP) 
    12. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    13. Coastal Kzn F.E.T. College - Swinton Road Campus 
    14. COLLEGE OF CAPE TOWN (Pinelands Campus)(DTTC) 
    15. College of Production Technology 
    16. COLLIERY TRAINING COLLEGE 
    17. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    18. CREATIVE FOUNDATION TRAINING 
    19. CTU Training Solutions 
    20. Dawsons Training Academy (Pty) Ltd (DURBAN) (TP) 
    21. DMP Training (PINETOWN) (TP) 
    22. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    23. ENB Training Service 
    24. False Bay Public FET College - Westlake Campus 
    25. Gijima Holdings (Pty) Ltd T/A Industrial Skills Development - Middelb 
    26. Glencore Operation South Africa (Pty) Ltd 
    27. Golden Arrow Bus Services 
    28. Goodyear SA (Pty) Ltd (UITENHAGE) (TP) 
    29. GORDAN INSTITUTE OF BUSINESS SCIENCE 
    30. HARMONY GOLD MINING COMPANY LIMITED 
    31. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    32. Hytec Group of Companies T/A Hytec (KEMPTON PARK) (TP) 
    33. IFIHLILE TRAINING ACADEMY GAUTENG (PTY) LTD (Halfway House)(TP) 
    34. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    35. Imperial Technical Training Academy (WADEVILLE) (TP) 
    36. Industries Education & Training Institute (MAITLAND) (TP) 
    37. INDUSTRIES EDUCATION & TRAINING INSTITUTE - PE TTC 
    38. Institute for Telling Development T/A ITD Training (MENLYN PARK) (TP) 
    39. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    40. JESUA CONSULTANTS (Hartenbos) (WA) 
    41. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    42. MacSteel Services Centres SA (WADEVILLE) (TP) 
    43. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    44. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    45. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    46. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    47. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    48. MSC Education Holdings Pty Ltd 
    49. Nikwe Trading (Pty) Ltd 
    50. Northlink College - Bellville Campus 
    51. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    52. Orbit FET College - Rustenburg Campus 
    53. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    54. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    55. Organisational Development International (TP) 
    56. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    57. Plastics Federation of South Africa (MAITLAND) (TP) 
    58. Plastics Federation of South Africa (MIDRAND) (TP) 
    59. Plastics Federation of South Africa (WESTMEAD) (TP) 
    60. Polyoak Business School (Pty) Ltd (DIEP RIVER) (TP) 
    61. Production Management Institute 
    62. Production Management Institute of Southern Africa (PMI) 
    63. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    64. Production Management Institute of Southern Africa - Durban 
    65. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    66. PS Productive Services (WESTVILLE) (TP) 
    67. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    68. Qualitas Training cc (SELBY) (TP) 
    69. Rema Tip Top SA (Pty) Ltd (BENONI) (TP) 
    70. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    71. Sabela Learning Academy 
    72. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    73. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    74. Sekhukhune FET College - Central Office 
    75. Service Corps T/A Works Training School (ELANDSFONTEIN) (TP) 
    76. SG Coal (Pty) Ltd (TP) 
    77. Shukela Training Centre 
    78. SIBANYE GOLD ACADEMY PROPRIETARY LIMITED 
    79. SIMAMA Training and Business Services 
    80. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    81. Tekmation (Pty) Ltd T/A Tekmation Training Institute (DURBAN) (TP) 
    82. The Automobile Association of South Africa NPC T/A The AA Technical College(MIDRAND) (TP) 
    83. The Automobile Association of South Africa T/A AA Training Academy (MO 
    84. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    85. THE SAJ COMPETENCY TRAINING INSTITUTE CC 
    86. Toyota Academy Toyota SA Motors (Pty) Ltd (ISIPINGO) (TP) 
    87. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    88. Training Force (Pty) Ltd 
    89. Training Force (Pty) Ltd (Durban) (TP) 
    90. Umfolozi FET College - Mandeni Campus 
    91. VEB CELE & Associates (Pty) Ltd 
    92. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    93. Wavelength T.T.I 
    94. West Coast Public FET College - Vredenburg Campus 
    95. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    96. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 
    97. Winters Business Enterprise T/A Winters Tradesman Technical Tuition (PRETORIA) (TP) 
    98. WISPECO ALUMINIUM (Alrode)(Project Site NVC)(TP) 
    99. Y3K Training cc (CAPE TOWN) (TP) 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.