SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE:

National Diploma: Club Professional Golfing

SAQA QUAL ID	QUALIFICATION TITLE
50017	National Diploma: Club Professional Golfing
ORIGINATOR
SGB Sport
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY			NQF SUB-FRAMEWORK
Was CATHSSETA until Last Date for Achievement			OQSF - Occupational Qualifications Sub-framework
QUALIFICATION TYPE	FIELD		SUBFIELD
National Diploma	Field 02 - Culture and Arts		Sport
ABET BAND	MINIMUM CREDITS	PRE-2009 NQF LEVEL	NQF LEVEL	QUAL CLASS
Undefined	240	Level 5	Level TBA: Pre-2009 was L5	Regular-Unit Stds Based
REGISTRATION STATUS		SAQA DECISION NUMBER	REGISTRATION START DATE	REGISTRATION END DATE
Passed the End Date - Status was "Registered"		SAQA 0463/05	2005-11-30	2008-11-30
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2009-11-30		2013-11-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This qualification is replaced by:

Qual ID	Qualification Title	Pre-2009 NQF Level	NQF Level	Min Credits	Replacement Status
73209	National Diploma: Club Professional Golfing	Level 5	NQF Level 05	250	Complete

PURPOSE AND RATIONALE OF THE QUALIFICATION

Purpose:

The purpose of the NQF level 5 in the Club Professional Golfing qualification is to provide a structured programme for aspiring golfing professionals and those working within the golf coaching, and retailing sectors to enable them to provide support to strategic leadership and to provide the management needed to transform the golf sport sector. The need for well-qualified efficient, client-oriented club professionals is therefore identified as a priority within the professional golfing environment. The National Diploma is aimed at practitioners working in the golfing and sporting sectors. It is a qualification in a career pathway towards an accomplished business management, sports coaching management and administration specialist.

The National Diploma in Club Professional Golfing consists of exit level learning outcomes covering, sports coaching and training, sports science, financial accounting and retail management and administration, budgeting, business calculations, and human resources for the golfing sector. The competencies covered in the proposed unit standards encapsulate the competencies required by golfing professionals working at the operational and club level.

The qualification will therefore enhance the ability of the qualifying learner as an aspiring golfing professional to perform the necessary tasks expected, as well as improve his/her management abilities. In this way, the qualification enhances transferability of skills within different spheres of the sport sector. At the same time, a learner will gain a firm foundation required for studies leading to qualification registered at NQF levels 6 and 7.

Qualifying learners could follow a career in the following sectors in the golf environment:

Financial and retail business management services

Golf coaching and training

Sport science

Equipment technology

Rules and tournament management

Rationale:

Golfing professionals (at club level as opposed to touring or tournament professionals) in South Africa operate in a wide variety of social, business and community roles within South African society. Often they work in diverse operating and service delivery environments and contexts including golf training, coaching, golf business in regard to retail, equipment repair and customisation, and club and event management.

The game of golf is a large sport discipline and golf professionals are widely acknowledged for their understanding and awareness of the unique characteristics and challenges they face in the process of service delivery. The sustainability and development of sport in South Africa in general and of golf and the golfing industry are strongly linked to capacity building in this sports segment. It is imperative that golf professionals at club level receive an up to date relevant and respected financial management and administration, coaching, training and golfing practice qualification that recognises that the knowledge and skills which South Africa's professional golfers have, have been satisfactorily obtained. In order to do that most effectively, future club professionals need to have excellent awareness and understanding of the changing needs of today's golf coaching, training, retailing and service delivery systems. They need to identify very clearly the highly relevant expertise which these professionals bring to their roles in the golfing sector which is an integral part of the wider arts and culture sector.

The exit level learning outcomes highlight the coaching, training and golfing skills required within the golfing sports sector. Such skills and knowledge are geared towards enabling persons wishing to become golfing professionals to operate effectively and successfully in a demanding environment. Therefore, exit level outcomes and related assessment criteria are outlined for the areas of competence, which mark out financial and retail management, coaching and teaching, equipment technology, tournament management and sport science as key and highly influential in the golf and golfing services delivery.

The National Diploma in Club Professional Golfing is a specialised qualification which offers administrative, managerial and financial knowledge, coaching, training and golfing skills to learners who wish to be employed in the capacity as a professional at a golf club providing such services as coaching players, running the pro-shop and organising and running tournaments.

The skills, knowledge, values and attitudes reflected in the Qualification are building blocks that will be developed further in a related qualification at NQF Level 6. The intention is:

To promote the development of knowledge and skills that are required for the efficient performance of golfing and golf club and facility management and administration and of Financial Management and Administration functions within the golfing and sport sectors.

To release the potential of people.

The National Diploma in Club Professional Golfing: Level 5 should produce knowledgeable, multi-skilled workers who are able to contribute to improved productivity and efficiency within the golfing sport sector. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised qualification. It should also assist new entrants to the sporting and golfing sector.

It will ensure that the quality of education and training in the golfing and sporting sector is enhanced and of a world-class standard.

The National Diploma at NQF Level 5 allows the learner to work towards a nationally recognised qualification. The qualification will allow both those in formal education and those already employed in organisations in the golfing field of learning in the sport sector access to a qualification that can be used as a benchmark to gauge their competence against local and international standards.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners accessing this qualification are competent in:

Communication at NQF Level 4 in at least two South African languages.

Computer Literacy at NQF Level 3.

Mathematical literacy at the NQF level 4.

Recognition of Prior Learning

The structure of this Unit Standard based Qualification makes the Recognition of Prior Learning possible. Learner and Assessor will jointly decide on methods to determine prior learning and competence in the knowledge, skills, values and attitudes implicit in the Qualification and the associated Unit Standards. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph.

This Recognition of Prior Learning may allow for:

Accelerated access to further learning at this or higher levels on the NQF.

Gaining of credits towards a Unit Standard in this Qualification.

Obtaining this Qualification in whole or in part.

All recognition of Prior Learning is subject to quality assurance by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.

Access to the qualification

All learners accessing this qualification must be in possession of a Further Education and Training Certificate or equivalent qualification.

RECOGNISE PREVIOUS LEARNING?

QUALIFICATION RULES

Level, credits and learning components assigned to the qualification:

The qualification is made up of Unit Standards that are classified as Fundamental, Core and Elective. A minimum of 240 credits is required to complete the qualification.

In this qualification the credits are allocated as follows:

Fundamental: 18 credits

Core: 194 credits

Electives: 28 credits

Total: 240 credits

Motivation for number of credits assigned to fundamental, core and elective

Fundamental Component

Unit Standards to the value of eighteen credits are allocated to the subject areas of personal and career development, anatomy and physiology and the holistic understanding of golf and its ethos.

The personal and career development aspect of the fundamental component focuses on the application of basic management skills to self management, personal and career development and planning and the application of these skills to obtain employment within the golfing industry. Five credits have been included for these skills.

Five credits in the application of anatomical and physiological knowledge to golfing activities have also been included in the Fundamental Component, focusing on the fundamental concepts relating to the human skeletal, muscular, energy and cardio-reparatory systems required to effectively work within the golf coaching, training, fitness and sport science sectors.

Eight credits have been allocated to the holistic understanding of golf, golfing and the ethos of the sport including the history of golf, and its administration and noteworthy tournaments, golf courses and golfers of the past and present.

All the Unit Standards are compulsory.

Core Component

One hundred and ninety four credits have been allocated to Unit Standards in the Core Component of this Qualification. This is to ensure that the Qualification has a strong club professional focus and caters for the major roles presently fulfilled by club professionals in the golfing sector. The Unit Standards classified as Core develop:

Business management skills necessary for establishing and managing golf pro-shops, including: purchasing merchandise, managing the procurement, marketing, accounting and budgeting functions.

Sport science knowledge relating to skills acquisition, sport psychology, swing theory, fitness, sport injuries and biomechanics.

Coaching and teaching skills relating to the golf swing, its analysis, building and teaching the swing.

The rules of the game and tournaments.

Equipment technology, customization and repairs.

The Unit Standards encourage application of knowledge and skills in real situations. The Core Unit Standards provide the basic knowledge and skills that all club professionals need to know about golf, the golfing sector and employment within the professional golfing sector.

All Unit standards are compulsory.

Elective Component

The elective Unit Standards continue from the core component in focusing on learning areas pertinent to the Golfing Club Professionals and will enable learners to gain specialist knowledge relating to business administration and management, financial management and administration, sports management and administration, human resources management, sports programmes, sports science, and sports coaching, which are particularly relevant, or of interest to the learner or a particular learning context.

Learners are required to select Electives that add up to at least twenty-eight credits. While learners may choose any of the electives to make up the twenty-eight credits, it is preferable that the learner chooses the standards in the area in which the learner contemplates further studies or wishes to actively pursue in his/her career.

EXIT LEVEL OUTCOMES

On achieving this Qualification, the learner will:

1. Demonstrate an understanding of and apply basic concepts of Sport Science in a golf coaching and development environment.
2. Apply basic business management principles to managing a golfing business.
3. Describe and apply the swing theory and coaching skills in golf.
4. Demonstrate an understanding of and apply the rules of golf, golf tournaments and the history and ethos of golf.
5. Apply knowledge of equipment technology to equipment repair, golfing characteristics, and customisation.

ASSOCIATED ASSESSMENT CRITERIA

Skills acquisition concepts are applied to golfing development and coaching.

Human anatomical and physiological knowledge is applied to golfing activity.

Golfing injuries and their prevention are understood and graded.

The role of diet and nutrition in improving golfing performance is understood and used to advance performance of the coach and those being coached.

Sports psychology is understood and applied in a golfing environment.

Biomechanics is applied to golf movements.

2.

Business management concepts are applied to managing own career and personal development.

A business plan for a golfing 'pro-shop' is developed.

Merchandise is purchased and a procurement process is established, implemented and controlled to ensure the financial viability of the shop.

Accounting practices and budgeting is performed according to standard accounting principles.

Golf technology is described and applied in a merchandising and golf workshop environment.

3.

The way in which the golf swing is built is understood and taught to clients.

Swing faults are analyzed in golf coaching sessions.

Techniques in the short game of golf are understood and taught to clients.

Coaching skills are applied in teaching golf skills.

4.

The layout and rules of golf in various contexts are understood and applied in golf tournaments.

The rules relating to professional and amateur status are understood so as to assist clients not to inadvertently contravene the rules and jeopardise their status.

The rules relating to golfing equipment are understood so that only correct equipment is obtained for the pro-shop and clients only sold compliant equipment.

The rules relating to the tournament organization and management are understood and applied to golf tournaments.

The history of golf, its administration, tournaments, courses and players both past and present and the ethos of the game are understood.

5.

Building the golf swing is described and taught to clients with a range of abilities.

Swing faults are analyzed in golf coaching.

Techniques in the short game of golf are described and taught to clients.

The rules of golf are applied practically to situations in golf tournaments.

The rules of tournament organization are understood and applied to local tournaments.

Integrated assessment

Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the Qualification.

Learning, teaching and assessment are inextricably lined. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the unit standards should be integrated.

Assessment of the communication, language, literacy and numeracy should be conducted in conjunction with other aspects and should use authentic Debt Recovery contexts wherever possible.

A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.

The term 'Integrated Assessment' implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.

Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

Assessment should ensure that all specific outcomes, embedded knowledge and critical cross-field outcomes are evaluated. The assessment of the critical cross-field outcomes should be integrated with the assessment of specific outcomes and embedded knowledge.

INTERNATIONAL COMPARABILITY

Internationally the sport of golf is governed and administered according to the rules of the American Professional Golfers Association in the United States of America and in the rest of the world by local professional golfers associations that follow the rules of the professional golfers association of the United Kingdom and Ireland. In South Africa golfing is regulated and administered, following the UK model by the South African PGA.

The differences between golf administration and training in the United States and the rest of the world, which follow the UK and Ireland system, is not vast.

Both groups of international PGAs provide academic and practical training to golfers within a learning pathway that leads learners to becoming a club professional. The PGAs in most golf playing countries, either themselves or in association with a tertiary institution offer a professional qualification for prospective club professionals.

This South African qualification, which has been modelled on the qualification provided by the PGA of the United Kingdom and Ireland, is typical of and fully comparable with qualifications offered to Professional Golfers by PGAs in other countries around the world following the UK and Irish model.

The following is provided as a representative sampling:

The United Kingdom and Ireland

The PGA of the United Kingdom and Wales (after which this course has been modelled) provides their training as a BA degree in Applied Golf Management Studies through the University of Birmingham. (See www.education.bham.ac.uk/programmes/ugrad/sport/golf.htm)

The UK qualification is accordingly at a higher level than this qualification. However subjects taught in both qualifications cover similar topic areas and are in all other respects comparable.

In the UK qualification, across all three years of the degree, the learner covers modules in the areas of applied sports science, materials science and coaching theory. In the first year the learner covers a generic approach to sport and golf: sports science, equipment technology, coach education and business management. In the second and third years the learner covers more applied modules, including Golf Psychology, Swing Theory, Sports Science (Physiotherapy) and Event Management.

This qualification is generally set out in the same format as this South African one.

The United States of America

In the USA various universities and colleges provide qualifications in partnership with the American PGA.

A typical, and representative example is Pen State University in Pennsylvania. Pen State integrates the PGA Golf Management Program into the university curriculum for students wishing to become professional golfers.

The curriculum is at a degree level which is higher than NQF level 5 and includes subjects that are also comparable and consistent with the international position. The program includes courses on:

Purchasing Materials, PGA Constitution, Career Enhancement, Introduction to Teaching, Food & Beverage, Golf Club Design and Repair, Business Planning & Operations, Customer of Relation, Analysis of the Swing, Golf Car Fleet Management, Business Planning, Golfer Development, Rules of Golf, Golf Club Design and Repair, Tournament Operations Analysis of the Swing, Turf grass Management, Merchandising & Inventory Management, Customer Relations Food & Beverage Control Business Communications Electives Philosophy & Swing Concepts of Teaching, Supervising & Delegating Supervising & Delegating PGA Membership Application.

Canada

The Canadian PGA, which follows the UK model likewise partners with tertiary institutions to provide its learners with suitable qualifications. Typical, and representative is the course presented by Holland College - Prince Edward Island in Canada. The program is a diploma in Professional Golf Management and comprises the competencies:- Scientific analysis of the golf swing, Golf strategies, Player development, Applied human anatomy and kinesiology, advanced business communications, Applied sport psychology for golf, Professional selling, Retail and Merchandise Management, Advanced Computer Software Applications, Accounting for Club Operations and Advertising.

Australia & New Zealand

The qualifications offered in these countries are not unit standard based. However, the qualification content is very similar to that being covered in the South African qualification, including:

The golf swing

Golf science

Club design, construction and repair

Retail theory specific to golf business

Golf specific psychology

Tournament promotion and management

This qualification differs in that it also covers club design, construction and repair. However, in this regard, the South African golf profession would rather include this in another qualification at NQF Level 6 as this is not the main focus of the Level 5 Diploma.

Switzerland

The Swiss PGA themselves offer various courses for golf teaching and other disciplines. They also offer similar content to this qualification, including:

Swing technology

Practical teaching

Rules of golf

Green keeping

Club fitting

General golf knowledge

On the commercial side, the following is covered:

Bookkeeping

Purchase and sales

Accounting

Stock-taking

Taxes and insurance

Correspondence

Contracts administration

In conclusion, it can be stated that while the qualifications that are offered to aspiring golf professionals in other countries tend to be at bachelors degree level, the programmes include the same competencies as those offered in this South African qualification. It is also felt that in view of the South African situation that it is justifiable to have this qualification as a diploma at level 5. This is in view of the complexity of learning in the qualification and the profile of learner accessing the qualification.

ARTICULATION OPTIONS

This Qualification articulates horizontally with the following Qualifications:

National Certificate: Coaching Science, Level 5

National Certificate: Fitness, Level 5

National Diploma: Coaching Science, Level 5

National Diploma: Fitness, Level 5

National Certificate; Management, Level 5

Vertical articulation is possible with the following Qualifications:

B Com Sports Management

Other Diplomas and Certificates in Coaching and Fitness at Level 6

MODERATION OPTIONS

Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an assessor with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

Assessment and moderation of assessment will be overseen by the relevant Education, Training, Quality, Assurance (ETQA) Body, or by an ETQA that has a Memorandum of Understanding with the relevant, according to the ETQA's policies and guidelines for assessment and moderation.

Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual Unit Standards as well as the integrated competence described in the Qualification.

Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.

CRITERIA FOR THE REGISTRATION OF ASSESSORS

Criteria for registration of assessors

For an applicant to register as an assessor, the applicant needs:

A minimum of 2 (two) years' practical, relevant occupational experience in Administration.

To be registered as an assessor with the relevant ETQA.

To be in possession of a Qualification in Sports Administration, Administration or Management at NQF Level 5 or higher.

NOTES

N/A

UNIT STANDARDS:

	ID	UNIT STANDARD TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Core	8283	Buying merchandise	Level 4	NQF Level 04	20
Core	120209	Apply basic concepts of sport psychology in a golfing context	Level 5	Level TBA: Pre-2009 was L5	12
Core	120207	Apply coaching skills in teaching golfing skills	Level 5	Level TBA: Pre-2009 was L5	6
Core	120210	Apply concepts of 'skills acquisition' to golfing performance	Level 5	Level TBA: Pre-2009 was L5	6
Core	120204	Apply knowledge of diet and nutrition to improving golf performance	Level 5	Level TBA: Pre-2009 was L5	10
Core	120203	Apply knowledge of equipment technology and golfing characteristics to equipment repair and customisation	Level 5	Level TBA: Pre-2009 was L5	16
Core	120208	Apply the rules of golf in various contexts	Level 5	Level TBA: Pre-2009 was L5	8
Core	110528	Compile and control a budget for a range of office supply requirements	Level 5	Level TBA: Pre-2009 was L5	4
Core	120193	Demonstrate an understanding of the basic elements of golf fitness	Level 5	Level TBA: Pre-2009 was L5	10
Core	120206	Describe, implement and teach the principles and building blocks of a golf swing	Level 5	Level TBA: Pre-2009 was L5	12
Core	120205	Display and apply knowledge of biomechanics in a golfing context	Level 5	Level TBA: Pre-2009 was L5	8
Core	120194	Find and analyse swing faults in golf swing teaching	Level 5	Level TBA: Pre-2009 was L5	12
Core	12995	Maintain financial records and prepare general ledger accounts	Level 5	Level TBA: Pre-2009 was L5	12
Core	120212	Plan, manage and report on a golf tournament	Level 5	Level TBA: Pre-2009 was L5	8
Core	120195	Prevent and grade golf injuries	Level 5	Level TBA: Pre-2009 was L5	10
Core	120202	Produce a business plan for a golfing pro-shop	Level 5	Level TBA: Pre-2009 was L5	12
Core	120196	Teach, and describe techniques used in the short game in golf	Level 5	Level TBA: Pre-2009 was L5	8
Core	116368	Apply basic business marketing practices	Level 6	Level TBA: Pre-2009 was L6	8
Core	115196	Establish, implement and control procurement processes	Level 6	Level TBA: Pre-2009 was L6	12
Fundamental	120192	Apply anatomical and physiological knowledge to golfing activity	Level 5	Level TBA: Pre-2009 was L5	5
Fundamental	120211	Display a holistic understanding of golf and golfing	Level 5	Level TBA: Pre-2009 was L5	8
Fundamental	120197	Plan and implement personal and career development goals within a golfing environment	Level 5	Level TBA: Pre-2009 was L5	5
Elective	117497	Apply basic business principles	Level 4	NQF Level 04	10
Elective	117495	Assess legal contracts for business	Level 4	NQF Level 04	8
Elective	117494	Comply to legal requirements in business	Level 4	NQF Level 04	7
Elective	14357	Demonstrate an understanding of a selected business environment	Level 4	NQF Level 04	10
Elective	117499	Demonstrate entrepreneurial competence	Level 4	NQF Level 04	12
Elective	114587	Determine and manage the human resource needs of a new venture	Level 4	NQF Level 04	4
Elective	110003	Develop administrative procedures in a selected organisation	Level 4	NQF Level 04	8
Elective	109999	Manage service providers in a selected organisation	Level 4	NQF Level 04	5
Elective	12999	Contribute to the management of costs and the enhancement of value	Level 5	Level TBA: Pre-2009 was L5	10
Elective	13203	Counsel workgroup members in respect of HIV/AIDS	Level 5	Level TBA: Pre-2009 was L5	3
Elective	9224	Implement policies regarding HIV/AIDS in the workplace	Level 5	Level TBA: Pre-2009 was L5	4
Elective	110531	Plan, organise and control the day-to-day administration of an office support function	Level 5	Level TBA: Pre-2009 was L5	4
Elective	110526	Plan, organise, implement and control record-keeping systems	Level 5	Level TBA: Pre-2009 was L5	4
Elective	13019	Prepare business tax returns	Level 5	Level TBA: Pre-2009 was L5	12
Elective	12990	Prepare ledger balances and an initial trial balance	Level 5	Level TBA: Pre-2009 was L5	10
Elective	13020	Prepare personal tax returns	Level 5	Level TBA: Pre-2009 was L5	10
Elective	12996	Record, analyse and prepare cost information	Level 5	Level TBA: Pre-2009 was L5	10

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:

When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.

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PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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