|[Registered Qual & Unit Std Home page] [Search Qualifications] [Search Unit Standards]|
|All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.|
|SOUTH AFRICAN QUALIFICATIONS AUTHORITY|
|National Certificate: Mail Handling|
|SAQA QUAL ID||QUALIFICATION TITLE|
|48663||National Certificate: Mail Handling|
|SGB Postal Services|
|PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY||NQF SUB-FRAMEWORK|
|SERVICES - Services Sector Education and Training Authority||OQSF - Occupational Qualifications Sub-framework|
|National Certificate||Field 11 - Services||Consumer Services|
|ABET BAND||MINIMUM CREDITS||PRE-2009 NQF LEVEL||NQF LEVEL||QUAL CLASS|
|Undefined||131||Level 3||NQF Level 03||Regular-Unit Stds Based|
|REGISTRATION STATUS||SAQA DECISION NUMBER||REGISTRATION START DATE||REGISTRATION END DATE|
|LAST DATE FOR ENROLMENT||LAST DATE FOR ACHIEVEMENT|
|In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.|
This qualification does not replace any other qualification and is not replaced by any other qualification.
|PURPOSE AND RATIONALE OF THE QUALIFICATION|
|This qualification is aimed at creating a competent workforce in the Postal Industry that will enable the industry to meet current and future needs. It will allow learners within the industry to obtain a nationally recognised qualification in handling mail as well as obtaining generic competencies. It will also set a standard to create and ensure quality delivery of all mail products in the Postal Industry as well as contribute to the growth and customer satisfaction within the industry.
This qualification is designed to meet the workplace-based needs of the Postal Industry that relates to the handling and processing of mail, as expressed by employers and employees. The qualification equips the learner with competencies that will enhance accessibility to employment in the Postal Industry, as well as with generic competencies that are valuable across industries. Learners who qualify will be able to improve their earning ability, by obtaining professional competence. Competencies acquired are primarily aimed at optimising the service delivery, profitability and image of organisations within the Postal Industry.
|LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING|
|It is assumed that learners embarking on learning towards this qualification are already competent in the areas of communication, mathematics and computer literacy at NQF level 2 in the Further Education and Training Band, and Life Skills at NQF level 2. These competencies are required in order to process and record mail, and in order for workers to conduct themselves professionally.
Recognition of prior learning (RPL)
This qualification can be achieved, in whole or in part, through the recognition of prior learning. Recognition of prior learning will include formal, informal and non-formal learning and workplace experience, in terms of the criteria laid out.
Any learner wishing to be directly assessed may arrange to do so, without participating in further training or education.
|RECOGNISE PREVIOUS LEARNING?|
|This qualification is designed as follows:
At least 5 credits, from Elective Unit Standards, in the following "modules":
|EXIT LEVEL OUTCOMES|
1. Communicate, and interpret communication, (orally and in writing) in a given context.
2. Use mathematics to solve problems in work and personal contexts.
3. Control financial and non- financial risks in personal life.
4. Sort and process mail items.
5. Deliver mail to required destinations.
6. Record mail information.
7. Comply with the Occupational Health and Safety legislation.
8. Pursue career alternatives within the Postal Services.
9. Perform basic IT activities.
10. Perform junior management activities.
|ASSOCIATED ASSESSMENT CRITERIA|
Learners are expected to demonstrate competence in a way that integrates all outcomes, showing their ability to integrate concepts, ideas and actions across unit standards, in order to achieve competence that is grounded and coherent in relation to the purpose and exit level outcomes of the qualification. Assessors should make use of formative and summative assessment methods and should assess combinations of practical, applied, foundational and reflexive competencies.
Integrated assessment must assess the quality of the observable performance, as well as the quality of thinking that lies behind it. Assessment tools must thus encourage learners to explain the thinking and decision-making that underpin their performance. Assessment criteria in the unit standards are performance-based (applied competence as opposed to required knowledge only). Workplace experience may be recognised when awarding credits towards this qualification.
A broad range of task-orientated and theoretical assessment tools may be used, and the distinction between practical knowledge and disciplinary knowledge must be maintained.
|The qualification was benchmarked against criteria from New Zealand, Royal Mail and Canada Post.
Various international Qualifications Authorities were researched to establish the international alignment of this qualification. These Authorities include:
Northern Ireland Council for the Curriculum, Examinations and Assessment
The Qualifications and Curriculum Authority, UK, showed close overlap with this qualification
This authority has 2 similar, registered, qualifications:
Title: Mail Operations
Candidates must complete a total of 6 units for the qualifications:
Three mandatory units from Group A:
Group B - One Optional Units
Group C - Two Optional Units
Group D - Optional Additional Units:
Various language Units
The present qualification aligns well with the UK qualifications' compulsory Group A units, and the operational Group B and Group C units.
|This qualification provides the learner with the flexibility to pursue different careers in the Postal Industry:
Vertically to: FET Certificate in Mail Supervision (NQF Level 4) and,
Further Education and Training Certificate in Postal Frontline Service (NQF Level 4).
Horizontally to: National Certificate: Business Administration Services (NQF Level 3).
|Moderation includes both internal and external moderation of assessments at exit points of the qualification and encompasses achievement of the competence described both in unit standards as well as the integrated competence described in the qualification.
Assessment of learner achievements take place at ETQA accredited providers for the provision of programmes that result in the outcomes specified for the National Certificate in Mail Handling, NQF level 3. These providers are responsible for the moderation of learner achievements of learners who meet the requirements of each unit standard. Those assessing the outcomes of this qualification should be qualified and registered with the ETQA.
Each Unit Standard will be externally moderated by a moderator registered with the relevant ETQA.
Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.
|CRITERIA FOR THE REGISTRATION OF ASSESSORS|
|Assessors should keep the following principles in mind when designing and conducting assessments against this qualification:
All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent.
|As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.|
|ID||UNIT STANDARD TITLE||PRE-2009 NQF LEVEL||NQF LEVEL||CREDITS|
|Core||114482||Deliver mail items||Level 3||NQF Level 03||15|
|Core||13915||Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace||Level 3||NQF Level 03||4|
|Core||114499||Operate automated sorting equipment||Level 3||NQF Level 03||10|
|Core||114504||Process mail items||Level 3||NQF Level 03||15|
|Core||114501||Process mail parcels||Level 3||NQF Level 03||5|
|Core||114479||Receive and prepare mail items||Level 3||NQF Level 03||12|
|Core||114492||Record mail information||Level 3||NQF Level 03||5|
|Core||14357||Demonstrate an understanding of a selected business environment||Level 4||NQF Level 04||10|
|Core||13952||Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit||Level 4||NQF Level 04||8|
|Fundamental||8968||Accommodate audience and context needs in oral communication||Level 3||NQF Level 03||5|
|Fundamental||9010||Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations||Level 3||NQF Level 03||2|
|Fundamental||9013||Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts||Level 3||NQF Level 03||4|
|Fundamental||8969||Interpret and use information from texts||Level 3||NQF Level 03||5|
|Fundamental||9012||Investigate life and work related problems using data and probabilities||Level 3||NQF Level 03||5|
|Fundamental||10712||Manage personal expenditure||Level 3||NQF Level 03||3|
|Fundamental||114970||Manage risk in own life||Level 3||NQF Level 03||3|
|Fundamental||8973||Use language and communication in occupational learning programmes||Level 3||NQF Level 03||5|
|Fundamental||7456||Use mathematics to investigate and monitor the financial aspects of personal, business and national issues||Level 3||NQF Level 03||5|
|Fundamental||8970||Write texts for a range of communicative contexts||Level 3||NQF Level 03||5|
|Elective||9532||Demonstrate basic knowledge of computers||Level 3||NQF Level 03||6|
|Elective||10170||Demonstrate understanding of employment relations in an organisation||Level 3||NQF Level 03||3|
|Elective||13916||Identify and keep the records that a team manager is responsible for keeping||Level 3||NQF Level 03||4|
|Elective||10713||Identify possible ways of improving employment prospects||Level 3||NQF Level 03||3|
|Elective||14667||Describe and apply the management functions of an organization||Level 4||NQF Level 04||10|
|LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:|
|PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:|
|This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.