|All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.|
|SOUTH AFRICAN QUALIFICATIONS AUTHORITY|
|General Education and Training Certificate: Human Settlements Development|
|SAQA QUAL ID||QUALIFICATION TITLE|
|65969||General Education and Training Certificate: Human Settlements Development|
|PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY||NQF SUB-FRAMEWORK|
|CETA - Construction Education and Training Authority||OQSF - Occupational Qualifications Sub-framework|
|National Certificate||Field 12 - Physical Planning and Construction||Physical Planning, Design and Management|
|ABET BAND||MINIMUM CREDITS||PRE-2009 NQF LEVEL||NQF LEVEL||QUAL CLASS|
|Undefined||120||Level 1||NQF Level 01||Regular-Unit Stds Based|
|REGISTRATION STATUS||SAQA DECISION NUMBER||REGISTRATION START DATE||REGISTRATION END DATE|
|LAST DATE FOR ENROLMENT||LAST DATE FOR ACHIEVEMENT|
|In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.|
This qualification replaces:
|Qual ID||Qualification Title||Pre-2009 NQF Level||NQF Level||Min Credits||Replacement Status|
|48642||General Education and Training Certificate Housing: Housing Consumer Education||Level 1||NQF Level 01||120||Complete|
|PURPOSE AND RATIONALE OF THE QUALIFICATION|
|Purpose and Rationale:
This is an introductory qualification in the field of housing. It is aimed at people who wish to gain elementary understanding of the housing sector as well as those who are already working within the housing environment (national, provincial and municipal governments including mines, NGOs, state-owned enterprises and housing institutions) at the general worker level as well as housing consumers. It is also aimed at people who are particularly entrusted with the responsibilities of imparting basic housing knowledge to the local communities working as housing project committee members or ward councillors at municipal level.
Because of the breadth and variety of housing information and knowledge that is aimed at addressing different groups of people in the entire property market, there is a need for people as individuals, and as members of social or workplace communities, to become aware of their roles and responsibilities towards housing.
This qualification is intentionally designed to provide relevant/current information, knowledge and skills to learners to make informed decisions and choices that will impact positively on housing thus contributing to the national vision of creating sustainable human settlements individually and collectively as communities.
This qualification will contribute to the employment opportunities in the housing sector and for career advancement within housing and numerous career pathways in the built environment horizontally and vertically at NQF Level 1 and NQF Level 2 related qualifications.
|LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING|
|It is assumed that learners are competent in:
Recognition of Prior Learning:
This qualification may be achieved in part or completely through the recognition of what learners currently know in the context of housing and related matters. This includes formal, informal and non-formal learning and housing experience acquired by the learner.
Learners who believe that they already possess the competencies to enable them to meet all the outcomes listed in the unit standards will therefore present themselves for assessment against such unit standards for recognition purposes. This will therefore be used as a tool to enable learners to acquire credits towards this qualification.
Access to the Qualification:
Access to this qualification is open bearing in mind learning assumed to be in place.
|RECOGNISE PREVIOUS LEARNING?|
|Rules of combination:
All Fundamental unit standards to the value of 34 credits are compulsory.
All Core unit standards to the value of 49 credits are compulsory.
Learners need to achieve at least a minimum of 37 credits from the elective learning component in order to achieve a certificate at this level.
|EXIT LEVEL OUTCOMES|
|At the end of the qualification, the learner should be able to:
1. Demonstrate an elementary understanding of the concept of housing and basic principles which underpin sustainable human settlements.
2. Recall and describe housing development processes and procedures.
3. Apply knowledge of housing finance to make informed decision on the choice of type of financing.
4. Obtain and share housing information with individuals, peers and community members.
Critical Cross-Field Outcomes:
The qualifying learner will be able to:
|ASSOCIATED ASSESSMENT CRITERIA|
|Assessment Criterion for Exit Level Outcome 1:
1. The concept of housing is explained in relation to its impact to social, psychological, physical and economic perspectives.
2. The basic principles which underpin the creation of sustainable human settlements are described with examples.
3. Various role-players in housing provision are identified and listed with examples.
4. Eligibility requirements to access housing are listed in terms of applicable policies.
Assessment Criterion for Exit Level Outcome 2:
1. Various housing delivery options are identified and listed with examples.
2. Different tenure options are identified and compared in terms of their implications in own decision.
3. Different stages of housing development process are identified and described in terms of the duration for each process.
4. Various role-players in housing development are identified and listed in terms of their roles and responsibilities.
5. Factors contributing to poor living conditions in human settlements are identified and specified in the context of safety, security and economic environments.
Assessment Criterion for Exit Level Outcome 3:
1. Different housing finance options are identified and listed with examples.
2. Financial institutions advancing housing finance to housing consumers are identified and listed in terms of their products they offer.
3. The implications of each housing finance option are described in order to make an informed decision.
4. Commonly used housing contractual documentation for housing finance is explained in relation to the terms and conditions.
5. Consumer and financial institution's responsibilities under the contractual agreement for housing finance are identified and described with examples.
6. The importance of meeting legal requirements in the context of the contractual agreement is explained with examples.
7. Consequences of breach of contract are listed and described with examples.
8. Plan and manage personal finances in relation to expenses, liabilities and responsibilities by a homeowner.
Assessment Criterion for Exit Level Outcome 4:
1. Information relating to housing schemes is obtained and summarised in order to share with individuals, peers and members of the community.
2. Information acquired on housing concepts, processes, procedures is recalled and explained with examples.
3. Communication and maths literacy skills are applied to share information using literary and written texts.
4. Construction drawings and specifications are described and explained using a house plan.
The applied competence (practical, foundational and reflective competencies) of this qualification will be achieved if the learner is able to achieve all the required exit level outcomes of the qualification. Assessment should be focused on the candidate`s ability to apply their theoretical knowledge and understanding in authentic contexts. Both formative and summative types of assessment will be used on an ongoing basis throughout the learning process. Assessors should use a range of strategies, which will allow candidates to demonstrate applied competence.
Summative assessment is carried out at the end of learning period to confirm that the learner has demonstrated competency against a particular unit standard(s). A detailed portfolio of evidence will be provided for this purpose. It will also be carried out as a diagnostic assessment tool to identify the learner`s skills gaps.
Applied competence (practical, foundational and reflective) competencies regarding electronics knowledge and skills will be achieved if a candidate can integrate the various outcomes of the unit standards of this qualification.
Assessment strategies and procedures should be aligned with the purpose and exist level outcomes of the qualification. They should consists of projects, written assignment, tests and examinations and also include a variety of problem solving assignments, portfolios of learning, materials and projects. The qualification should be assessed on the basis of evidence of demonstrated performance in the workplace or in simulated work situations designed to draw upon similar performance to that required at the workplace.
All exit level outcomes, critical cross-field outcomes, and essential embedded knowledge required by the component unit standards are to be assessed. Evidence of the achievement of the critical cross-field outcomes should be found both in performance and in explaining and applying the essential embedded knowledge.
|This qualification was compared with equivalent qualifications from a number of countries. The purpose of this International Comparability study was to facilitate the development of a meaningful learning path and its associated curriculum incorporating both theoretical and practical vocational skills which will ensure compatibility, comparability and compliance with existing international qualification specifications and regulations.
Comparability was conducted with various developed and developing economies against equivalent qualifications. The following countries were chosen:
Certificate in Housing Level 2:
CIH awards are designed to support the rigorous occupational standards within Housing, ensuring candidates have the skills to hold vocational roles or work within the sector. The certificates recognise an individual's knowledge, their academic achievement, provide a personal advantage and help with career progression. This Award is designed to meet the learning and development needs of people either wanting to, or already working in, frontline Housing. Candidates are equipped with the introductory skills, knowledge and understanding to contribute and work effectively in Housing.
There are no formal academic requirements, however candidates should have an interest in Housing, a commitment to study and a good comprehension of English.
Duration and Format:
The programme comprises twelve six hour sessions using delivery methods such as group discussion, workshops and visits and is delivered by bespoke provision only.
Candidates are continuously assessed, given one-to-one feedback and the CIH will externally assess one Assignment.
Candidates must complete all of these units:
Promote Equality for All Individuals:
1 Promote anti-discriminatory practice.
2 Maintain the confidentiality of information.
3 Promote and support individual rights and choice within service delivery.
4 Acknowledge individual's personal beliefs and identity.
5 Support individuals through effective communication.
Communicate with Others to Broaden and Maintain Services to Clients:
1 Keep up-to-date with agencies and community resources able to provide services.
2 Call in other agencies and community resources.
Contribute to Identifying and Agreeing Individual's Needs for Resources:
1 Assist individuals to participate in identifying their needs for resources.
2 Agree needs for resources with the individual.
Provide Information for Clients:
1 Establish and maintain relationships with clients.
2 Obtain information for client.
3 Provide information to client.
4 Support chosen course of action.
5 Review own contribution to the provision of housing advice and support.
Plan Own Work Activities:
1 Agree own work objectives.
2 Plan activities to achieve own work objectives.
3 Contribute to problem solving and decision making.
4 Assess achievement of own work objectives.
Contribute to the Health, Safety and Security of Individuals and Their Environment:
1 Contribute to the promotion of client's health.
2 Contribute to maintaining the safety and security of clients and their belongings.
3 Contribute to maintaining the safety and security of the environment.
4 Maintain pPersonal standards of health, safety and security.
5 Respond in the event of a health emergency.
Manage Day-To-Day Provision of Resources and Support:
1 Maintain communication systems.
2 Respond to requests from clients.
3 Maintain and monitor routines.
Contribute to the Management of Aggressive and Abusive Behaviour:
1 Contribute to the promotion of non-aggressive and non-abusive behaviour.
2 Contribute to the management of episodes of aggressive or abusive behaviour by clients.
Contribute to Administration of Contracts for Housing:
1 Explain to clients about their contractual rights.
2 Contribute to the enforcement of contracts.
3 Review own contribution to the administration of contracts.
Contribute to Client's Involvement in Decisions for Themselves and their Community:
1 Involve clients in day-to-day decisions about their own lives.
2 Enable clients to participate in the management of accommodation and support
Candidates must also complete two of the following units, in addition to the mandatory units:
Contribute to Communicating Housing Policies, Programmes and Services:
1 Identify people who need to know about policies, programmes and services.
2 Identify and arrange appropriate modes of communication.
3 Organise and present information.
4 Review own contributions to communication and promotion of housing policies, programmes and services.
Process Documents Relating to Goods and Services:
The element titles for this unit are temporarily unavailable:
Contribute to Organising the Repairs and Maintenance of Housing and Other:
1 Use systems to assist in organising the repair of housing.
2 Collect and process information on repairs needed.
3 Contribute to monitoring housing for health and safety.
4 Monitor progress of repairs to housing.
Enable Clients to Manage Their Domestic and Personal Resources:
1 Support clients in maintaining a supply of personal clothing and linen.
2 Enable clients to choose, prepare and store food.
3 Enable clients to obtain household and personal goods.
4 Enable clients to maintain a clean living environment.
5 Enable clients to maintain the safety and security of the living environment.
Contribute to the Ongoing Support of Clients and Others Significant to Them;
1 Enable clients to maintain their interests, identity and emotional well-being whilst receiving a care service.
2 Enable clients to maintain contact with those who are significant to them.
3 Support those who are significant to clients during visits to the client.
4 Enable those who are significant to the client to support the client.
Enable Clients to Participate in Recreation and Leisure Activities;
1 Encourage clients to plan recreation and leisure.
2 Support clients during recreation and leisure activities.
Enable Clients to Maintain Contacts in Potentially Isolating Situations;
1 Support clients in maintaining social contacts.
2 Obtain specific information and literature for clients.
Enable Clients to Move Within Their Environment:
1 Support clients with their preparations for a journey or visit.
2 Accompany clients on journeys or visits.
3 Enable clients to maintain their mobility in their immediate environment.
Support Clients When They are Distressed;
1 Contribute to the prevention of client distress.
2 Support the client in times of distress.
Support Clients and Others at Times of Loss:
1 Support clients, their partners, relatives and friends in their initial adjustment to learning of client experiencing loss.
2 Support clients during loss or death.
3 Comfort and support the partner, relatives and friends of those who have died or suffered loss.
Wales and Scotland:
The Chartered Institute of Housing Level 2 Certificate in Housing:
The CIH Level 2 Certificate in Housing is an introductory vocational qualification for the housing sector, which is broadly equivalent/comparable to a GCSE (grades A-C) or an NVQ Level 2.
Aims of the course:
Students will be supported by a tutor throughout the duration of the programme. Professional development staff of CIH will be available to provide additional study support as needed.
An important source of study support will be students entitlement to student membership of CIH. Students will be in receipt of a wealth of topical housing information that will support their studies, for example the weekly CIH ezine, the weekly housing news journal, Inside Housing, free book - Introducing Social Housing etc. There are also enormous amounts of information available through the CIH that will provide more than sufficient resources to support Level 2 study.
On successful completion of the course you will receive the Chartered Institute of Housing Level 2 Certificate in Housing.
The course will be delivered over a period of 4-6 months. In addition there will be an induction day prior to the course commencing. The course is continually assessed. There are no examinations. All learning outcomes for the Level 2 Certificate in Housing are met through the teaching, delivering and assessment of the course.
Who should attend:
There are four units for the CIH Level 2 Certificate in Housing. They are all of equal weighting. The learner must pass all units in order to be awarded the qualification.
This qualification is also available in house, training can be delivered at your premises or a venue of your choice, throughout England.
CIH Unit Code; Unit Title; Core or Optional:
Housing Provision and Housing Organisations
This unit requires learners to understand what housing is. Learners will consider different types of housing organisations and the range of services they offer.
The learner will:
Customer Care and Communication Skills for Housing
This unit requires learners to demonstrate the ability to communicate using different media. Learners are also required to demonstrate an awareness of the needs of different audiences.
The learner will:
Careers and Opportunities in Housing.
This unit requires learners to recognise different roles within a housing context and the skills needed to fulfil them. Learners are also required to identify opportunities for personal development within the housing sector.
The learner will:
Developing Skills for Working In Housing.
This unit requires learners to understand housing related activities, the skills they will need to carry them out and an understanding of how they can gain these skills in the future.
The learner will:
Certificate in Housing Practice:
This certificate is part of the vocational training which covers a wide range of job-based in-service training specific to different job levels in the grade and external courses to enable staff to become professionals. It includes induction, foundation, professional training, and continuous development and update, covering aspects of functional, managerial/supervisory and general skills development.
Vocational training is provided in stages through offering in-service training courses as well as sponsoring staff to attend the HKU part-time day-release courses in housing management. The in-service courses can broadly be categorized into:
(i) induction training for Housing Officers.
(ii) foundation training for Housing Officers.
(iii) estate management policies & practices.
(iv) enforcement and legislation.
(v) housing finance.
(vii) maintenance services.
Most in-service courses are conducted by experienced AHMs and HMs on secondment to the T&D Centre, or line managers drawn from different housing functions for selected topics relevant to their experience and expertise.
External courses concentrate mainly on professional training through the Certificate in Housing Practice (CHP).
Current provision of vocational training to staff is based on historical pattern. The following issues have been identified:
(i) reliance on professional qualification as indicator and benchmark for job competence.
(ii) large population makes it lengthy to cover target groups for training.
(iii) ad hoc approach in organizing and nominating staff for training courses.
(iv) uneven distribution of training opportunities among different ranks of staff in the grade.
It is proposed that the vocational training strategy of the HM grade should be developed in line with the following Training and Development principles:
(i) provide clearly defined objectives for vocational training, having regard to market trends and new demands on housing services, to ensure good match
of new training programmes with job and grade specific requirements.
(ii) provide a systematic framework and roadmap to sharpen the focus of vocational training and provide a building block for different stages of career progression.
(iii) ensure a more balanced distribution of training opportunities among all ranks of the grade.
(iv) develop partnership approach in the provision of training, by using resources of the Training and Development Centre, experience and expertise of line managers,and training capacity of external training institutions and professional.
Training for Housing Officers (HOs):
(i) Enhanced Induction Programme for Hos. The Induction Course for newly recruited HOs has been revised by increasing course duration from 5.5 days to 12.5 days. The new Induction Programme covers the general aspects of HOs' job, including housing management policies & practices, inter-personal relationship, team work, customer service and a computer training workshop, which are important components of their job. HOs will receive the training as soon as they report for duty.
(ii) Revised Foundation Course for Hos. The Foundation Course is designed to help HOs understand housing policies and practical skills in housing management.
It is also a pre-requisite programme for entry to the Certificate Course in Housing Practices. The curriculum has been revised to include a new module on 'Service Culture and Management Studies'.
It can be concluded that this qualification is comparable to similar qualifications in countries referred to above.
|This qualification provides the learner with the flexibility to pursue different careers in the housing sector and articulation within specialised fields of housing. This qualification is therefore a useful building block or the basis for progression to other NQF Levels thus affording the learner an opportunity to articulate vertically and horizontally, for example, the FET band at NQF Level 2. A range of electives within this qualification will provide the learner further learning within certain areas of specialisation such as real estate, social housing, building construction, community house building, civil engineering construction, environmental sciences, and finance and management.|
|CRITERIA FOR THE REGISTRATION OF ASSESSORS|
|As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.|
|This qualification replaces qualification 48642, "General Education and Training Certificate Housing: Housing Consumer Education", Level 1, 120 credits.|
|ID||UNIT STANDARD TITLE||PRE-2009 NQF LEVEL||NQF LEVEL||CREDITS|
|Core||116999||Apply accurate information about HIV & AIDS to everyday life||Level 1||NQF Level 01||2|
|Core||13995||Demonstrate an understanding of contracts and their sources||Level 1||NQF Level 01||2|
|Core||14569||Demonstrate an understanding of how to participate effectively in the workplace||Level 1||NQF Level 01||3|
|Core||13998||Demonstrate an understanding of the principles of supply and demand, and the concept: production||Level 1||NQF Level 01||2|
|Core||262905||Demonstrate an understanding of the various housing finance options and procedures to access housing finance||Level 1||NQF Level 01||4|
|Core||14661||Demonstrate knowledge of self in order to understand one`s identity and role within the immediate community and South African society||Level 1||NQF Level 01||3|
|Core||262904||Describe and select appropriate tenure options||Level 1||NQF Level 01||4|
|Core||262885||Describe housing delivery mechanisms||Level 1||NQF Level 01||4|
|Core||262715||Describe housing development processes and procedures in housing provision||Level 1||NQF Level 01||2|
|Core||262708||Describe the legal issues relating to the housing contracts and documentation||Level 1||NQF Level 01||4|
|Core||262906||Identify and describe the rights and responsibilities of housing consumers and other role-players||Level 1||NQF Level 01||2|
|Core||15092||Plan and manage personal finances||Level 1||NQF Level 01||5|
|Core||14014||Read and interpret construction drawings and specifications||Level 1||NQF Level 01||3|
|Core||114219||Demonstrate an understanding and implement environmental initiatives on a construction activity||Level 2||NQF Level 02||4|
|Core||120309||Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution||Level 2||NQF Level 02||2|
|Core||9965||Render basic first aid||Level 2||NQF Level 02||3|
|Fundamental||119642||Engage in speaking/signing and listening interactions||Below Level 1||Level TBA:Pre-2009 BelowL1||6|
|Fundamental||119635||Engage in a range of speaking/signing and listening interactions for a variety of purposes||Level 1||NQF Level 01||6|
|Fundamental||119631||Explore and use a variety of strategies to learn||Level 1||NQF Level 01||5|
|Fundamental||119641||Identify and respond to selected literary texts||Level 1||NQF Level 01||5|
|Fundamental||119640||Read/view and respond to a range of text types||Level 1||NQF Level 01||6|
|Fundamental||119636||Write/Sign for a variety of different purposes||Level 1||NQF Level 01||6|
|Elective||10007||Identify, analyse and select business opportunities||Level 1||NQF Level 01||3|
|Elective||119056||Identify, describe and utilise materials in construction||Level 1||NQF Level 01||4|
|Elective||244063||Maintain basic safety, health and environmental issues||Level 1||NQF Level 01||6|
|Elective||243189||Manage personal finances||Level 1||NQF Level 01||8|
|Elective||12512||Practice environmental awareness||Level 1||NQF Level 01||4|
|Elective||9964||Apply health and safety to a work area||Level 2||NQF Level 02||3|
|Elective||14888||Construct on-site sanitation facilities||Level 2||NQF Level 02||2|
|Elective||259762||Demonstrate an understanding of HIV/AIDS and its impact on the workplace||Level 2||NQF Level 02||12|
|Elective||8494||Demonstrate an understanding of HIV/AIDS and its implications||Level 2||NQF Level 02||4|
|Elective||119911||Investigate the costs and benefits of using banking institutions for managing personal finances||Level 2||NQF Level 02||2|
|Elective||14895||Set out, excavate, cast concrete strip foundations, build foundation walling and cast concrete slabs||Level 2||NQF Level 02||6|
|LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:|
|When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
|PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:|
|This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.