SAQA

All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD:

Supervise work unit to achieve work unit objectives (individuals and teams)

SAQA US ID	UNIT STANDARD TITLE
10981	Supervise work unit to achieve work unit objectives (individuals and teams)
ORIGINATOR		ORIGINATING PROVIDER
SGB Human Resource Management and Practices
QUALITY ASSURING BODY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Human Resources
ABET BAND	UNIT STANDARD TYPE	OLD NQF LEVEL	NEW NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	12
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Reregistered		2008-10-20	2011-10-20	SAQA 0160/05
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2012-10-20		2015-10-20

In all of the tables in this document, both the old and the new NQF Levels are shown. In the text (purpose statements, qualification rules, etc), any reference to NQF Levels are to the old levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for people who are heading up a work unit or supervising a work. Persons credited with this unit standard are able to plan, organise and allocate work to an individual or members of a work team according to the defined business plan for a work unit within an organisation; and to monitor and evaluate achievement of the defined objectives for the work unit.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that people starting to learn towards this standard are able to:

function on basic industry and business knowledge,

communicate at NQF level 3

interpret basic workflow principles

schedule activities

apply basic quality control principles.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Plan, organise and allocate work.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The work plan is aligned with the work unit's business plan.

ASSESSMENT CRITERION 2

2. Communication methods used facilitate work unit understanding of the procedure.

ASSESSMENT CRITERION 3

3. Work is planned and allocated in a participative manner, in accordance with resourcing requirements.

ASSESSMENT CRITERION 4

4. Understanding by individuals within the work unit of their roles, responsibilities and accountabilities are facilitated effectively.

ASSESSMENT CRITERION 5

5. Work in progress is aligned with allocated costs.

SPECIFIC OUTCOME 2

Manage interpersonal team processes to achieve required outputs.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Processes to monitor work progress are developed and set in place.

ASSESSMENT CRITERION 2

2. Progress against plan is continuously tracked.

ASSESSMENT CRITERION 3

3. Accurate progress information is gathered and reported.

ASSESSMENT CRITERION RANGE

Progress reporting includes but is not limited to meetings, presentations, verbal and written reports.

ASSESSMENT CRITERION 4

4. Progress reports are analysed and necessary corrective action taken.

SPECIFIC OUTCOME 3

Evaluate achievement of work unit objectives.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Financial and work plan outcomes for the work unit / teams are consolidated and standard results identified.

ASSESSMENT CRITERION 2

2. Outcomes are compared with key performance areas as identified in the work plan.

ASSESSMENT CRITERION 3

3. Results are reported in the format required by the organisation.

ASSESSMENT CRITERION 4

4. Results are communicated to the team to set benchmarks and improve productivity.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on

basic project management principles and practices

participative planning

performance measurement principles and techniques

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

1. Identify and solve problems by using critical and creative thinking by, e.g.,

taking corrective action.

UNIT STANDARD CCFO WORKING

Work effectively with others by e.g.,

facilitating understanding by individuals within the work unit of their roles, responsibilities and accountabilities

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information by, e.g.,

by gathering and analysing progress information.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively by, e.g.,

reporting work progress.

communicating achievement of work unit objectives.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	OLD LEVEL	NEW LEVEL	STATUS	END DATE	QUALITY ASSURING BODY
Core	78323	National Certificate: Lamproom Operations	Level 3	NQF Level 03	Registered	2013-06-02
Core	49400	National Certificate: Steel Tube and Pipe Manufacturing (Seamless Hot-Finished OR Welded OR Cold-Formed)	Level 3	NQF Level 03	Reregistered	2011-11-18	MERSETA
Core	58204	Further Education and Training Certificate: Cable Jointing and Termination	Level 4	NQF Level 04	Reregistered	2013-05-02	ESETA
Core	57692	Further Education and Training Certificate: Carbonate Materials Manufacturing Processes	Level 4	NQF Level 04	Reregistered	2012-11-17	MQA
Core	57885	Further Education and Training Certificate: CNC Production Machining	Level 4	NQF Level 04	Reregistered	2013-02-08	MERSETA
Core	71469	Further Education and Training Certificate: Equine Practices	Level 4	NQF Level 04	Registered	2012-09-09	THETA
Core	49049	Further Education and Training Certificate: Lump Ore Beneficiation	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2009-02-18	MQA until Last Date for Achievement
Core	48915	Further Education and Training Certificate: Manufacturing and Assembly Operations Supervision	Level 4	NQF Level 04	Reregistered	2010-09-18	MERSETA
Core	59769	Further Education and Training Certificate: Mechanical Engineering: Pipe-Fitting	Level 4	NQF Level 04	Registered	2011-06-11	As per Learning Programmes recorded against this Qual
Core	50329	Further Education and Training Certificate: Radiation Protection	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2009-04-20	ESETA
Core	61709	Further Education and Training Certificate: Water and Wastewater Treatment Process Control Supervision	Level 4	NQF Level 04	Registered	2011-06-11	ESETA
Core	48910	Further Education and Training Certificate: Water Purification Processes	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2010-05-15	ESETA
Core	24194	National Certificate: Construction Material Manufacturing	Level 4	New Level Assignment Pend.	Reregistered	2012-09-01	CETA
Core	23476	National Certificate: Supervision of Water Reticulation Operations	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2008-02-09	ESETA until Last Date for Achievement
Core	22672	National Certificate: Wastewater Process Control	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2008-06-11	ESETA until Last Date for Achievement
Core	24216	National Certificate: Welding Application and Practice	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2006-12-03	MERSETA
Core	21813	National Certificate: First Line Manufacturing Management: Food and Beverage	Level 5	New Level Assignment Pend.	Passed the End Date - Status was "Registered"	2005-06-12	FOODBEV
Core	49794	National Diploma: Productivity	Level 5	New Level Assignment Pend.	Reregistered	2011-10-20	SABPP
Fundamental	20188	National Certificate: Real Estate	Level 5	New Level Assignment Pend.	Reregistered	2013-07-17	SERVICES
Fundamental	48395	National Certificate: Sugar Technology	Level 5	New Level Assignment Pend.	Reregistered	2013-05-15	AgriSETA
Elective	20655	National Certificate: Craft Bread Baking	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2006-04-20	FOODBEV
Elective	20658	National Certificate: Food and Beverage Processing: Plant Baking Processing	Level 3	NQF Level 03	Reregistered	2011-09-30	FOODBEV
Elective	57828	National Certificate: Glass Forming	Level 3	NQF Level 03	Reregistered	2013-02-22	CHIETA
Elective	48434	National Certificate: Molten Glass Production	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-09-17	CHIETA until Last Date for Achievement
Elective	63349	National Certificate: Molten Glass Production	Level 3	NQF Level 03	Registered	2011-09-17	CHIETA
Elective	22992	National Certificate: Refractories Masonry	Level 3	NQF Level 03	Reregistered	2012-09-01	CETA
Elective	49276	Further Education and Training Certificate (FETC): Trade Exhibitions	Level 4	NQF Level 04	Reregistered	2011-01-22	SERVICES
Elective	48893	Further Education and Training Certificate: Dry Pet Food Advanced Processing Technology	Level 4	NQF Level 04	Reregistered	2013-05-15	AgriSETA
Elective	57803	Further Education and Training Certificate: Fire and Rescue Operations	Level 4	NQF Level 04	Reregistered	2013-02-22	LG SETA
Elective	66489	Further Education and Training Certificate: Foundry Operations	Level 4	NQF Level 04	Registered	2012-07-29	MERSETA
Elective	66349	Further Education and Training Certificate: General Forestry	Level 4	NQF Level 04	Registered	2012-05-13	FIETA
Elective	67463	Further Education and Training Certificate: Human Resources Management and Practices Support	Level 4	NQF Level 04	Reregistered	2011-02-26	As per Learning Programmes recorded against this Qual
Elective	58063	Further Education and Training Certificate: Labour Recruitment Services	Level 4	NQF Level 04	Reregistered	2013-02-22	SERVICES
Elective	58779	Further Education and Training Certificate: Production Technology	Level 4	NQF Level 04	Reregistered	2013-08-16	MERSETA
Elective	57824	Further Education and Training Certificate: Public Administration	Level 4	NQF Level 04	Reregistered	2012-11-17	PSETA
Elective	57713	Further Education and Training Certificate: Specialist Security Practices	Level 4	NQF Level 04	Reregistered	2012-11-03	SAS SETA
Elective	57887	Further Education and Training Certificate: Welding Application and Practice	Level 4	NQF Level 04	Reregistered	2013-02-08	As per Learning Programmes recorded against this Qual
Elective	79246	Further Education and Training Certificate: Wild Land Fire Fighting	Level 4	NQF Level 04	Registered	2013-07-28
Elective	48701	National Certificate: Community-Based Language Practice	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2007-04-07
Elective	20893	National Certificate: Human Resources Management and Practices Support	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2005-02-13	SABPP
Elective	21728	National Certificate: Labour Recruitment Consultancy	Level 4	NQF Level 04	Passed the End Date - Status was "Registered"	2004-06-12	SERVICES
Elective	49396	National Certificate: Wholesale and Retail Credit Control	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2008-10-22	W&RSETA until Last Date for Achievement
Elective	48855	National Certificate: Emergency Services Operations	Level 5	New Level Assignment Pend.	Passed the End Date - Status was "Reregistered"	2009-02-18	LG SETA until Last Date for Achievement

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Quality Assuring Bodies have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Quality Assuring Body should be notified if a record appears to be missing from here.

1.	ADT SECURITY SERVICES PTY LTD
2.	ADT SECURITY SERVICES PTY LTD CAPE TOWN
3.	ADT SECURITY SERVICES PTY LTD PINE TOWN
4.	AE JACOBS MASAKHANE TRAINING CENTRE
5.	AIM TRAINING ACADEMY
6.	AIM TRAINING ACADEMY CAMP LETABA
7.	AIM TRAINING ACADEMY CAMP SHINGWEDZI
8.	AIM TRAINING ACADEMY CAMP SKUKUZA
9.	AIM TRAINING ACADEMY STEELPOORT
10.	Amaqamu Project Management and Consulting
11.	AMAZWI SECURITY AND TRAINING CC
12.	ANNIE GREEFF & ASSOCIATES
13.	BASILS ARMS AND AMMUNITION CC
14.	BONGA AND PRAISE
15.	BONGA AND PRAISE NELSPRUIT
16.	BRAVEHEART BIO DOG ACADEMY
17.	BRONYX CC
18.	BUCCANEER GUNS CC CAPE TOWN
19.	BUCCANEER GUNS DURBAN
20.	BUCCANEER GUNS JOHANNESBURG
21.	BUCCANEER GUNS PORT ELIZABETH
22.	BUCCANEER GUNS VREDENBURG
23.	BUSHBUCK TRAINING CENTRE WESTERN CAPE
24.	BUSINESS EDUCATION DESIGN (PTY) LTD
25.	Business Management Training College of Southern Africa
26.	CACULAMA PRIVATE INVESTIGATORS CC
27.	CHIPPA INVESTMENT HOLDINGS CC
28.	CITIGUARDS
29.	CITY OF JOHANESBURG EMERGENCY SERVICES TRAINING
30.	City of Johannesburg Emergency Management Services Training Academy
31.	Coca Cola Fortune Central Region
32.	Community Water Supply & Sanitation Unit
33.	Cornerstone Performance Solutions (Pty) Ltd
34.	COURTWELL CONSULTING
35.	DANMOLE SECURITY SERVICES
36.	DIFFERENT SECURITY TRAINING AND SERVICES
37.	DITASA
38.	DWANDZANI PROJECTS CC
39.	EKHURHULENI SHOOTING AND TRAINING ACADEMY
40.	Ergo Water Works cc
41.	ERWAT
42.	EYABANTU SECURITY SERVICES CC
43.	FBS SECURITY SERVICES PTY LTD
44.	Fernwood Business College
45.	GLOBAL FM
46.	GO OUTSOURCING AND LABOUR RECRUITMENT
47.	GRAHAM OUTSOURCED GO SECURITY
48.	H P LOUW SECURITY
49.	Helena Burger and Associates
50.	IITMS
51.	IMSIMBI TRAINING CC
52.	IMVULA SKILLS DEVELOPMENT ACADEMY
53.	In Touch Community Development
54.	INCORPORATED LABOUR SOLUTIONS
55.	INNOVATIVE PEOPLE SOLUTIONS
56.	INSIMBI SECURITY TRAINING CENTRE
57.	Intercept Consulting and Training Solutions
58.	ITO FOCUS PHOLE (PTY) LTD
59.	ITO FOCUS PHOLE SECUNDA
60.	KAKAPA SKILLS DEVELOPMENT INSTITUTE CC
61.	Kalideen Management
62.	Khara Hais Local Municipality/Emergency Services Training Academy
63.	KHOKELA TRAINING
64.	Kika Consulting
65.	KLM EMPOWERED
66.	KNOWLEDGE QUEST PTY LTD
67.	LEARNSYS (PTY) LTD
68.	LESEDI SECURITY TRAINING AND SERVICES
69.	Lungisa Project Consultancy
70.	Maccauvlei Learning Academy
71.	MADZAHISI TRADING
72.	Mahube Training & Development
73.	MARSHALL SECURITY TRAINING CENTRE
74.	MASITHULELA PROTECTION SERVICES
75.	MAT Training Solutions
76.	MCD Training Centre Pty Ltd
77.	MDZ CONSULTING CC
78.	MHONKO'S WASTE AND SECURITY SERVICES CC
79.	MJP SPECIALIZED SECURITY SERVICES CC
80.	MJP SPECIALIZED SECURITY SERVICES HOOPSTAD
81.	MJT CONSULTING C.C.
82.	MSC Private College
83.	MSE TRAINING ACADEMY
84.	Mthengenya & Associates
85.	NELSON MANDELA METROPOLITAN MUNICIPALITY FIRE & EMERGENCY SERVICES TRA
86.	NORTHERN PROVINCE TRAINING ACADEMY
87.	NOVICE H E T SERVICES
88.	NTATE SECURITY AND CLEANING SERVICES
89.	NTATE SECURITY AND CLEANING SERVICES RIVIERA
90.	OMEGA RISK SOLUTIONS
91.	OMEGA RISK SOLUTIONS PORT ELIZABETH
92.	OMEGA RISK SOLUTIONS PTY LTD EAST LONDON
93.	PERSAS TRAINING
94.	PRETORIA PORTLAND CEMENT CO_LTD (HEAD OFFICE)
95.	Pretoria Portland Cement Group Training Centre (Slurry) Inactive
96.	PRODIGY BUSINESS SERVICES
97.	QALAKWENDABA HOLDINGS CC
98.	QUEMIC SOUTH (PTY) LTD
99.	QUINTESSENTIAL SECURITY CC
100.	RAMAZWI SECURITY SERVICES CC
101.	Real Estate College
102.	RECALL TRAINING ACADEMY CC
103.	Regenesys Management (Pty) Ltd
104.	RPL ASSESSMENT CENTRE (PTY) LTD
105.	S THABETHE SECURITY AND CLEANING
106.	SBV SERVICES PRETORIA
107.	SECURITY TRAINING ACADEMY
108.	SILVER SOLUTIONS SECURITY 1713 CC
109.	SIT INVESTMENT HOLDINGS
110.	SKILLS TALK CC
111.	SPARTAN RISK MANAGEMENT
112.	SPECIAL ASSET PROTECTION SERVICES HEAD OFFICE
113.	STALLION LEARNING CENTRE PTY LTD
114.	SUKUMA SECURITY SERVICES CC
115.	SUPER MANAGEMENT NATAL CC
116.	TACTICAL REACTION SERVICES CC
117.	TEAM BUILDING INSTITUTE
118.	THE LEARNING INSTITUTE
119.	TIPRONIX SECURITY SERVICES
120.	TRAINING AT WORK PTY LTD
121.	TSB SECURITY SERVICES
122.	TSOGILE FOUNDATION SECURITY TRAINING AND SERVICES CC
123.	TZANEEN TRAINING CENTRE POLOKWANE
124.	VETUS SCHOLA PROTECTION SERVICES (PTY) LTD
125.	VITAL SKILLS CC
126.	WENDY SECURITY AND ARMED RESPONSE TRAINING ACADEMY
127.	WORKWISE CORPORATE TRAINING SOLUTIONS
128.	ZENZELE TRAINING SCHOOL CC
129.	ZENZELE TRAINING SCHOOL PIETERMARITZBURG
130.	ZEVOLI 9 PTY LTD