SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE:

National Certificate: Incident Management

SAQA QUAL ID	QUALIFICATION TITLE
49398	National Certificate: Incident Management
ORIGINATOR
SGB Transport and Logistics Operations
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY			NQF SUB-FRAMEWORK
TETA - Transport Education and Training Authority			OQSF - Occupational Qualifications Sub-framework
QUALIFICATION TYPE	FIELD		SUBFIELD
National Certificate	Field 11 - Services		Transport, Operations and Logistics
ABET BAND	MINIMUM CREDITS	PRE-2009 NQF LEVEL	NQF LEVEL	QUAL CLASS
Undefined	145	Level 5	Level TBA: Pre-2009 was L5	Regular-Unit Stds Based
REGISTRATION STATUS		SAQA DECISION NUMBER	REGISTRATION START DATE	REGISTRATION END DATE
Passed the End Date - Status was "Reregistered"		SAQA 06120/18	2018-07-01	2023-06-30
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This qualification does not replace any other qualification and is not replaced by any other qualification.

PURPOSE AND RATIONALE OF THE QUALIFICATION

This qualification will contribute to increasing levels of efficiency and effectiveness and will develop a common integrated and co-ordinated approach to transport or other related incident management. It provides learners with a formal qualification that allows for recognition, further mobility and transportability. A person acquiring this qualification will be able to have an understanding of transport or other related incidents, transport or other related incident management, protocols and planning. The learner will be able to obtain the necessary applied competence to improve service delivery, accept responsibility and accountability for actions taken, acknowledge and recognise special expertise, improve ways to manage transport or other related incidents, make informed decisions and action plans, and use technology optimally.

The qualification aims at developing a competent and professional work force to manage a transport or other related incident. The learner is sensitised to the specific culture, opportunities and demands of the transport or other related incident management. The skills, knowledge, values and understanding demonstrated within this qualification are essential for a positive impact on social and economic transformation and upliftment within the democratic South African society.

Rationale of the qualification

This qualification provides learners with access to employment opportunities within the broader community in order to effectively and efficiently through an integrated approach, manage transport or other related incidents and to develop and implement contingency plans. Transport or other related incidents are declared where two or more agencies are involved. It reflects the need of the community, Government and employers to enable the learner to obtain the essential skills needed to facilitate a pathway for further learning and to receive recognition for existing skills and knowledge. This qualification aims to promote professionalism, work ethics and good governance. It will allow clarification of the specific roles of each discipline on a transport or other related incident. The level of flexibility within the range of electives will also allow the individual to pursue further career specialisation within managing transport or other related incidents.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that the leaner entering this qualification will have the following knowledge and skills:

English at NQF level 4

Numeracy at NQF level4

Communication at NQF level 4

Computer literacy at NQF level 1

Emergency service response at NQF level 4

Recognition of prior learning

This qualification may be achieved in part or completely through the recognition of prior learning, which includes formal, informal and non-formal learning and work experience. The learner should be thoroughly briefed on the mechanism to be used and support and guidance should be provided. Care should be taken that the mechanism used provides the learner with an opportunity to demonstrate competence and is not so onerous as to prevent learners from taking up the RPL option towards gaining a qualification.

RECOGNISE PREVIOUS LEARNING?

EXIT LEVEL OUTCOMES

Qualifying learners are able to:

1. Apply self and business management principles to establish and manage effective workplace relationships by utilising business skills and processes; and communication skills.
2. Assess and analyse an incident in the context of the district, provincial, national and international environment.
3. Establish a joint an incident management team.
4. Co-ordinate and manage an incident management team.
5. Provide and maintain continuous evaluation and feedback of an incident.

ASSOCIATED ASSESSMENT CRITERIA

Competing demands are prioritised to achieve personal, team and the organisation's goals and objectives

Technology is used efficiently and effectively to manage work priorities and commitments

Information to achieve work responsibilities is collected from appropriate sources

The methods used in communication is appropriate to the audience and takes into account social and cultural diversity

People are treated with integrity, respect and empathy regardless of culture, gender, class, "race" and belief systems

The organisation's social, ethical, and business standards are used to develop and maintain positive relationships aligned to human rights

Problems are identified and analysed during conflict resolution and action is taken to rectify the situation with minimal disruption to performance

2.

Incidents are assessed and analysed utilising the political, economic, social, technological and environmental factors applicable to transport or other related incident management

Incident scenes are isolated and secured consistent with the geography and topography relevant to transport or other related incidents management

Incident management is established demonstrating a clear knowledge of the roles, functions, scope and mandates of various agencies involved in responding to incidents

Sectors are set up in accordance with standard operating procedures

Incidents involving hazardous materials and conditions are identified and dealt with in accordance with operational procedures

3.

A joint management team is established and managed to effectively deal with an incident

An incident management plan is developed to address the requirements of effectively addressing the incident

The incident plan is implemented effectively

4.

Management and co-ordination principles are applied for effective resolution to the incident.

Resources are mobilised to meet requirements of the operation

Various support structures are established, managed and maintained before during and post the incident.

Evidence is preserved to ensure that the incident management process is successfully concluded

5.

Verbal and non-verbal communication skills are used effectively in transport or other related incident management

Systems, standard operating procedures, protocols and equipment are continuously reviewed and updated

Recommendations are made, using appropriate methods and statistics to update and review transport or other related incident management

Debriefing sessions are conducted for successful conclusion of the intervention and continuous improvement practices

Integrated Assessment

The applied competence (practical, foundational and reflexive competencies) of this qualification will be achieved if a candidate is able to explain the broad context and concept of transport or other related incident management in South Africa and the greater environment. This will enable a learner to apply and maintain standard operating procedures and protocols in order to assist and support the achievement of the objectives of transport or other related incident management.

The effective use of technology, communication skills, literacy, decision-making and numeracy as well as self management and life skills must be assessed. Furthermore the world as a set of related systems must be assessed during any combination of practical, foundational and reflexive competencies assessment methods and tools to determine the whole person development and integration of applied knowledge and skills.

A detailed portfolio of evidence is required to prove the applied competencies of the learner.

Assessors and moderators should develop and conduct their own integrated assessment by making use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

INTERNATIONAL COMPARABILITY

South Africa has a world class and highly sophisticated transport system. It is imperative to keep transportation means open to ensure continuous economic development e.g. Incidents could have a negative impact on the transport of necessary goods. It is therefore important to develop a qualification that will underpin the objectives of the NQF, especially with regards to economic and social development, as well as to compare this qualification with international qualifications. In selecting countries for international comparison it is important to consider countries where the economic context in which the qualification is to be used is similar to the South African context. Ideally, the South African incident management qualification should be compared to qualifications from a country with a developed economy and a second developing country with an emerging economy in order to include contexts that have similarities to the South African situation. Canada and Malaysia have been chosen. The following websites were searched for qualifications that relates to incident management.

Transport Research Board: www.trb.org

International codes on transportation of hazardous material and goods: http://hazmat.dot.gov

Ministry of Transportation: Ontario: www.tc.gc.ca

Various reports on Freeway Traffic Management are available, but no "qualification" could be identified. The reports deal with issues of improved safety, optimisation of real capacity of highways and better service delivery to motorists. It also deals with Highway maintenance procedures dealing with hazardous material incidents.

An attempt to do a comparison with a country with an emerging economy, the following websites were searched:

Malaysian Accrediting Body: Lenbaga Akreditasi Negara: www.lan.gov.mv

Mexican Accrediting Body: COPAES: www.copaes.org.mx

National Assessment and Accreditation Council (India): www.naac-india.com

Nigeria: www.nigeria.com

This qualification could not be compared to a qualification in a country with an emerging economy because the websites are not presented in English or there is no information available on the accreditation of learning programmes against national unit standards and/or qualifications. Some of the websites are inaccessible and limited relevant information is available e.g. education in schools.

No international comparison could therefore be found. From consultation with the various stakeholders involved in the generation of these standards, it was found that no such qualification exists in any of the South African Developing Countries and that they are looking towards South Africa to take the lead.

ARTICULATION OPTIONS

This qualification is a first for learners dealing with transport or other related incidents. It is intended for learners who deal with incidents on a daily basis (emergency management services, fire and rescue, SAPS, SANDF, SANRAL) and will enable the qualifying candidate to progress to learning for other qualifications such as providing entry to any other related qualifications. There are unit standards that relates to the following qualifications:

National Certificate in Project Management: NQF level 4

Health and safety

MODERATION OPTIONS

Anyone assessing a learner or moderating the assessment of a learner against this Qualification and Unit Standards must be registered as an assessor with the relevant ETQA.

Any institution offering learning that will enable the achievement of this Qualification and Unit Standards must be accredited as a provider with the relevant ETQA.

Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQAs (including professional bodies);

Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards, exit level outcomes as well as the integrated competence described in the qualification.

CRITERIA FOR THE REGISTRATION OF ASSESSORS

For an applicant to register as an assessor, the applicant needs:

Assessment competencies and subject matter experience of the assessor can be established by recognition of prior learning.

Well developed interpersonal skills, subject matter and assessment experience.

To be competent in the planning and conducting assessment of learning outcomes as described in the unit standards Plan and Conduct assessment of Learning outcomes NQF level 5.

Well developed subject matter experience within the areas of transport or other related incident management, legislation, the concept of transport or other related incident management, and transport or other related incident management processes.

A relevant tertiary qualification and/or 5 years experience in the relevant field.

To be registered with the relevant Education and Training Quality Assurance Body.

Detailed documentary proof of educational qualification, practical training undergone, and experience gained by the applicant must be provided (Portfolio of evidence).

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.

NOTES

The elective unit standard category is open ended to allow the learner to choose the 20 credits associated to the elective unit standards from any discipline that would add value to the purpose of the qualification or the learners own development on a learning pathway.

Management of an incident: Person who accepts responsibility to facilitate the incident in order to ensure maximum co-ordination of all resources on a scene.

UNIT STANDARDS:

	ID	UNIT STANDARD TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Core	14048	Apply Self Management Concepts	Level 4	NQF Level 04	3
Core	13951	Demonstrate knowledge and understanding of the Occupational Health and Safety Act 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act	Level 4	NQF Level 04	4
Core	13224	Monitor the application of safety, health and environmental protection procedures	Level 4	NQF Level 04	4
Core	13947	Motivate a team	Level 4	NQF Level 04	6
Core	10136	Plan, organise and support project meetings and workshops	Level 4	NQF Level 04	4
Core	10135	Work as a project team member	Level 4	NQF Level 04	8
Core	119031	Assess and analyse an incident	Level 5	Level TBA: Pre-2009 was L5	6
Core	119040	Conduct a debriefing meeting	Level 5	Level TBA: Pre-2009 was L5	8
Core	119034	Develop an incident management plan	Level 5	Level TBA: Pre-2009 was L5	6
Core	119043	Establish and manage a joint management team	Level 5	Level TBA: Pre-2009 was L5	6
Core	119037	Establish incident management	Level 5	Level TBA: Pre-2009 was L5	8
Core	119032	Identify and deal with dangerous goods	Level 5	Level TBA: Pre-2009 was L5	13
Core	119033	Implement an Incident Management Plan	Level 5	Level TBA: Pre-2009 was L5	6
Core	119035	Isolate and secure a scene	Level 5	Level TBA: Pre-2009 was L5	6
Core	119038	Preserve evidence on a scene	Level 5	Level TBA: Pre-2009 was L5	3
Core	119036	Provide support structure	Level 5	Level TBA: Pre-2009 was L5	5
Core	119039	Set up sectors	Level 5	Level TBA: Pre-2009 was L5	6
Fundamental	15225	Identify and interpret related legislation and its impact on the team, department or division and ensure compliance	Level 5	Level TBA: Pre-2009 was L5	4
Fundamental	9224	Implement policies regarding HIV/AIDS in the workplace	Level 5	Level TBA: Pre-2009 was L5	4
Fundamental	114226	Interpret and manage conflicts within the workplace	Level 5	Level TBA: Pre-2009 was L5	8
Fundamental	14609	Participate in management of conflict	Level 5	Level TBA: Pre-2009 was L5	4
Fundamental	12433	Use communication techniques effectively	Level 5	Level TBA: Pre-2009 was L5	8
Elective	14144	Assessing and using data, and liasing with relevant stakeholders to ensure required resources are in place for a disaster	Level 5	Level TBA: Pre-2009 was L5	15
Elective	116787	Plan, monitor and control the financial resources for a small company or business unit	Level 5	Level TBA: Pre-2009 was L5	10
Elective	12432	Use mathematical and statistical techniques effectively	Level 5	Level TBA: Pre-2009 was L5	20

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:

NONE

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Dee-Bravo Training Centre
2.	Diversity technology Training Institute
3.	South African Fire and Medical Academy (SAFMA)