SAQA QUAL ID |
QUALIFICATION TITLE |
14110 |
National Certificate: Accommodation Services |
ORIGINATOR |
SGB Hospitality,Tourism,Travel, Leisure and Gaming |
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY |
NQF SUB-FRAMEWORK |
CATHSSETA - Culture, Arts, Tourism, Hospitality and Sports Education and Training Authority |
OQSF - Occupational Qualifications Sub-framework |
QUALIFICATION TYPE |
FIELD |
SUBFIELD |
National Certificate |
Field 11 - Services |
Hospitality, Tourism, Travel, Gaming and Leisure |
ABET BAND |
MINIMUM CREDITS |
PRE-2009 NQF LEVEL |
NQF LEVEL |
QUAL CLASS |
Undefined |
120 |
Level 2 |
NQF Level 02 |
Regular-Unit Stds Based |
REGISTRATION STATUS |
SAQA DECISION NUMBER |
REGISTRATION START DATE |
REGISTRATION END DATE |
Passed the End Date - Status was "Reregistered" |
SAQA 9999/99 |
2018-07-01 |
2023-06-30 |
LAST DATE FOR ENROLMENT |
LAST DATE FOR ACHIEVEMENT |
2026-06-30
|
2029-06-30
|
|
ID |
UNIT STANDARD TITLE |
PRE-2009 NQF LEVEL |
NQF LEVEL |
CREDITS |
Core |
7606 |
Clean floors and floor coverings |
Level 2 |
NQF Level 02 |
1 |
Core |
7793 |
Describe layout, services and facilities of the organisation |
Level 2 |
NQF Level 02 |
1 |
Core |
7801 |
Describe the sectors of the Hospitality, Travel and Tourism Industries |
Level 2 |
NQF Level 02 |
2 |
Core |
7612 |
Handle and dispose of waste |
Level 2 |
NQF Level 02 |
1 |
Core |
7608 |
Handle and store cleaning equipment and materials |
Level 2 |
NQF Level 02 |
1 |
Core |
7799 |
Maintain a safe working environment |
Level 2 |
NQF Level 02 |
2 |
Core |
7602 |
Prepare beds and handle linen and bed coverings |
Level 2 |
NQF Level 02 |
2 |
Core |
7605 |
Service guest bedroom areas |
Level 2 |
NQF Level 02 |
1 |
Core |
7603 |
Service toilet and bathroom areas |
Level 2 |
NQF Level 02 |
2 |
Core |
7860 |
Introduce new staff to the workplace |
Level 3 |
NQF Level 03 |
1 |
Core |
7796 |
Maintain a secure working environment |
Level 3 |
NQF Level 03 |
1 |
Core |
7844 |
Contribute to the identification of short term supply needs |
Level 4 |
NQF Level 04 |
1 |
Core |
7821 |
Develop self within the job role |
Level 4 |
NQF Level 04 |
3 |
Core |
7869 |
Maintain a preventative maintainance programme |
Level 4 |
NQF Level 04 |
3 |
Core |
7846 |
Maintain the cleaning programme for own area of responsibility |
Level 4 |
NQF Level 04 |
2 |
Core |
7658 |
Maintain the housekeeping service |
Level 4 |
NQF Level 04 |
4 |
Core |
7839 |
Maintain the receipt, storage and issue of goods |
Level 4 |
NQF Level 04 |
5 |
Core |
7836 |
Monitor customer satisfaction |
Level 4 |
NQF Level 04 |
3 |
Core |
7827 |
Source information about self-employment opportunities |
Level 4 |
NQF Level 04 |
3 |
Core |
7818 |
Conduct on-the-job coaching |
Level 5 |
Level TBA: Pre-2009 was L5 |
5 |
Core |
7884 |
Control and order stock |
Level 5 |
Level TBA: Pre-2009 was L5 |
4 |
Core |
7868 |
Monitor and maintain health, safety and security |
Level 5 |
Level TBA: Pre-2009 was L5 |
4 |
Core |
7866 |
Plan, organise and monitor work in own area of responsibility |
Level 5 |
Level TBA: Pre-2009 was L5 |
3 |
Fundamental |
7800 |
Maintain health, hygiene and a professional appearance |
Level 1 |
NQF Level 01 |
1 |
Fundamental |
7812 |
Perform basic calculations |
Level 2 |
NQF Level 02 |
3 |
Fundamental |
7794 |
Communicate verbally |
Level 3 |
NQF Level 03 |
8 |
Fundamental |
11235 |
Maintain effective working relationships with other members of staff |
Level 3 |
NQF Level 03 |
1 |
Fundamental |
7790 |
Process incoming and outgoing telephone calls |
Level 3 |
NQF Level 03 |
3 |
Fundamental |
7791 |
Display cultural awareness in dealing with customers and colleagues |
Level 4 |
NQF Level 04 |
4 |
Fundamental |
7822 |
Prepare written communications |
Level 4 |
NQF Level 04 |
3 |
Fundamental |
7789 |
Provide Customer Service |
Level 4 |
NQF Level 04 |
8 |
Elective |
7626 |
Clean and maintain public areas |
Level 2 |
NQF Level 02 |
2 |
Elective |
7635 |
Control linen for external laundry |
Level 2 |
NQF Level 02 |
1 |
Elective |
7613 |
Deep clean floors and soft floor coverings |
Level 2 |
NQF Level 02 |
3 |
Elective |
7663 |
Handle mail, messages and written communications |
Level 2 |
NQF Level 02 |
1 |
Elective |
7813 |
Identify work opportunities |
Level 2 |
NQF Level 02 |
2 |
Elective |
7631 |
Launder guest clothes |
Level 2 |
NQF Level 02 |
2 |
Elective |
7792 |
Maintain data in a computer system |
Level 2 |
NQF Level 02 |
4 |
Elective |
7700 |
Provide a collection and delivery service |
Level 2 |
NQF Level 02 |
2 |
Elective |
7618 |
Provide an on-premise laundry service |
Level 2 |
NQF Level 02 |
3 |
Elective |
7614 |
Service self-catering kitchen areas and equipment |
Level 2 |
NQF Level 02 |
2 |
Elective |
7629 |
Service toilets and washrooms |
Level 2 |
NQF Level 02 |
2 |
Elective |
7698 |
Store and handle customer and establishment property |
Level 2 |
NQF Level 02 |
1 |
Elective |
7815 |
Apply for a job or work experience placement |
Level 3 |
NQF Level 03 |
2 |
Elective |
7785 |
Function in a business environment |
Level 3 |
NQF Level 03 |
4 |
Elective |
7657 |
Maintain a clean linen supply |
Level 3 |
NQF Level 03 |
3 |
Elective |
7638 |
Maintain housekeeping supplies |
Level 3 |
NQF Level 03 |
3 |
Elective |
7786 |
Operate a Computer |
Level 3 |
NQF Level 03 |
8 |
Elective |
7636 |
Provide a housekeeping service within designated area of work |
Level 3 |
NQF Level 03 |
3 |
Elective |
7634 |
Provide a valet service |
Level 3 |
NQF Level 03 |
1 |
Elective |
7725 |
Provide a valet/butler service |
Level 3 |
NQF Level 03 |
3 |
Elective |
7782 |
Analyse a business and determine the way it functions |
Level 4 |
NQF Level 04 |
3 |
Elective |
7784 |
Communicate in a business environment |
Level 4 |
NQF Level 04 |
6 |
Elective |
7854 |
Provide First Aid |
Level 4 |
NQF Level 04 |
4 |
Elective |
7788 |
Process payments |
Level 5 |
Level TBA: Pre-2009 was L5 |
6 |
Elective |
7787 |
Sell products or services |
Level 5 |
Level TBA: Pre-2009 was L5 |
8 |
1. |
Academic College - South Africa (Pty) Ltd |
2. |
ADINVALE (PTY) LTD |
3. |
AGB Finance |
4. |
AGSA |
5. |
Alabaster Training Center (Pty) Ltd |
6. |
Capsicum Culinary Studio |
7. |
Dlama SS Investement Holdings PTY LTD |
8. |
DRUM BEAT SAFARIS |
9. |
FOREVER RESORTS PTY LTD |
10. |
HOSPITALITY PROFESSIONALS SOUTH AFRICA |
11. |
Injongo FET College |
12. |
INTERNATIONAL HOTEL SCHOOL THE |
13. |
Machabelele Associates |
14. |
Mark Hibberd (Pty) Ltd |
15. |
MCLENNAN AND ASSOCIATES T/A BCONSULT |
16. |
Mpumalanga Regional Training Trust |
17. |
Ndimase Trading |
18. |
Networx For Career Development |
19. |
North West Park & Tourism Board |
20. |
Novi Catering and General Services |
21. |
NQTAC - Cape (Pty)Ltd |
22. |
Reach Summit |
23. |
Sardonix Properties and Investments |
24. |
Temnotfo Training cc |
25. |
THE CAPITAL HOTEL SCHOOL & TRAINING ACADEMY |
26. |
The Finishing College |
27. |
Tourism and Business Institute of SA |
28. |
Tourism World (PTY)LTD |
29. |
Umsebenzi Wethu Training Solution (Pty) Ltd |