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|SOUTH AFRICAN QUALIFICATIONS AUTHORITY|
|National Certificate: Funeral Services Practice|
|SAQA QUAL ID||QUALIFICATION TITLE|
|21787||National Certificate: Funeral Services Practice|
|SGB Funeral Services|
|PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY||NQF SUB-FRAMEWORK|
|SERVICES - Services Sector Education and Training Authority||OQSF - Occupational Qualifications Sub-framework|
|National Certificate||Field 11 - Services||Personal Care|
|ABET BAND||MINIMUM CREDITS||PRE-2009 NQF LEVEL||NQF LEVEL||QUAL CLASS|
|Undefined||122||Level 3||NQF Level 03||Regular-Unit Stds Based|
|REGISTRATION STATUS||SAQA DECISION NUMBER||REGISTRATION START DATE||REGISTRATION END DATE|
|LAST DATE FOR ENROLMENT||LAST DATE FOR ACHIEVEMENT|
|In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.|
This qualification does not replace any other qualification and is not replaced by any other qualification.
|PURPOSE AND RATIONALE OF THE QUALIFICATION|
|This qualification is for any individual who is or wishes to be involved in the Funeral Services Industry, will have access to this qualification. It also serves as the entry qualification into Funeral Services operations. This qualification will be registered at NQF Level 3.
A learner can complete the qualification specialising in Embalming and Restoration, Marketing and Merchandising or Disaster Management. The core unit standards are common to all three areas of specialisation. Portability across these areas of specialisation is therefore ensured.
Learners working towards this qualification will find that the acquisition of competence in the unit standards, which make up the qualification, will add value to learner`s job. This qualification is intended to enhance the provision of entry level service within the Funeral Service Industry.
The learners will be able to integrate all the selling, administrative, funeral provision and preparation of human remains knowledge and skills with those operational specifics in a given context.
The building on day-to-day specific funeral services as well as selling and providing an administrative competency, the qualification ensures progression of learning throughout their careers in this industry
It will provide the broad knowledge, skills and values needed in the Funeral Services Industry and will facilitate access to, and mobility and progression within, education, training and to progress along a learning path for learners who:
The qualification has building blocks that can be developed further and will lead to a more defined Funeral Services learning path at various NQF levels. It also focuses on the skills, knowledge, values and attitudes required to progress further. The intention is:
Rationale for the qualification:
The National Certificate in Funeral Services Practice: Level 3 is designed to meet the needs of those learners who enter the field of Funeral Services, or are already involved and now wish to pursue a career in the Funeral Service Industry. The Funeral Service Industry is an essential industry and by its very nature a constant supply of customers is ensured. This means there is a need to develop career paths in this field, and it is an industry constantly in need of skilled people.
The Funeral Services Practice National Certificate at NQF Level 3 supports the objectives of the NQF in that it gives the learner access to a National Qualifications Framework register. It will therefore ensure that the quality of education and training is enhanced and be of a world class standard.
The National Certificate in Funeral Services Practice: NQF Level 3 allows the learner to work towards a nationally recognised qualification. The qualification will allow both those in formal education and those already employed in organisations in the funeral business access to a qualification that can be used as a benchmark to gauge their competence against local and international standards.
|LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING|
|Language, literacy, numeracy and communication are intrinsic to human and cognitive development and therefore central to lifelong learning. The learning assumed to be in place at this level is intended to accommodate a range of different contexts; that is, they can be demonstrated in ways that are appropriate to each individual learners needs. The learning assumed to be in place is only a guide in order to help the learner cope with attaining competence of the unit standards in the qualification.
The following is the learning assumed to be in place:
Recognition of Prior Learning:
The structure of this Unit Standard based Qualification makes the Recognition of Prior Learning possible, if the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Funeral Services Practice Qualification. Recognition of Prior Learning will be done by means of an Integrated Assessment (see Assessment Criteria).
This Recognition of Prior Learning may allow:
All recognition of Prior Learning is subject to quality assurance by the relevant accredited Education, Training, Quality, Assurance Body and is conducted by a registered workplace assessor.
|RECOGNISE PREVIOUS LEARNING?|
|Motivation for number of credits assigned to fundamental, core and elective
SAQA stipulates that a minimum of 20 compulsory credits are allocated to Communication Studies and Languages and 16 compulsory credits are allocated to Physical, Computer Mathematical and Life Sciences.
36 credits have been allocated to each of these two fundamental competences.
Seventy-six credits have been allocated to the Core Unit Standards. This is to ensure that the qualification has a strong Funeral Services focus.
The Core Unit Standards offer a broad contextual understanding and will enable the learners to gain an all round picture of the Funeral Service Industry.
Between 8 and 11 credits have been allocated to the selected Elective Unit Standards. There are 10 credits for the Elective area of Embalming and Restoration, 8 credits for the Elective area of Marketing and Merchandising and 11 credits for the Elective area of Disaster Management. They also allow for progression to the next level of learning.
|EXIT LEVEL OUTCOMES|
|On achieving this qualification, the learner will be able to:
|ASSOCIATED ASSESSMENT CRITERIA|
|In particular assessors should check that the learner must demonstrate an ability to consider a range of options and make decisions about:
Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the qualification.
Learning, teaching and assessment are inextricably lined. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the unit standards should be integrated.
Assessment of the communication, language, literacy and numeracy should be conducted in conjunction with other aspects and should use authentic Funeral Services contexts wherever possible.
A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.
The term `Integrated Assessment` implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.
Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.
Assessment should ensure that all specific outcomes, embedded knowledge and critical cross-field outcomes are evaluated. The assessment of the critical cross-field outcomes should be integrated with the assessment of specific outcomes and embedded knowledge.
|Benchmarking was done by comparison to Unit Standards/Outcomes of learning against:
A direct comparison of the title, specific outcomes, assessment criteria and embedded knowledge was undertaken with each and the best practice points were highlighted and incorporated into each unit standard. However the points incorporated were written in a South African context.
Because of the difference in levels across the different countries, difficulty was found in making actual direct comparisons, level to level.
Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA.
|As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.|
|ID||UNIT STANDARD TITLE||PRE-2009 NQF LEVEL||NQF LEVEL||CREDITS|
|Core||14172||Building rapport with clients in a funeral business||Level 3||NQF Level 03||6|
|Core||14182||Comply with organisation ethics||Level 3||NQF Level 03||4|
|Core||14156||Exhuming human remains||Level 3||NQF Level 03||5|
|Core||14154||Implementing and participating in administrative procedures in a funeral business||Level 3||NQF Level 03||7|
|Core||14137||Participating in conducting funeral ceremonies||Level 3||NQF Level 03||6|
|Core||14184||Preparing and cleaning human remains for storage||Level 3||NQF Level 03||6|
|Core||14186||Preparing and cleaning human remains for visitation and coffining||Level 3||NQF Level 03||8|
|Core||14188||Preparing the funeral site for burial, cremation or memorial services||Level 3||NQF Level 03||5|
|Core||14174||Providing and demonstrating funeral product and service information to individuals to enable informed decision-making||Level 3||NQF Level 03||10|
|Core||14152||Transporting human remains, the bereaved and materials and equipment||Level 3||NQF Level 03||5|
|Core||10025||Handle a range of customer complaints||Level 4||NQF Level 04||4|
|Core||14177||Presenting funeral provision options to individuals||Level 4||NQF Level 04||5|
|Core||14136||Work as a team member in a funeral business||Level 4||NQF Level 04||5|
|Fundamental||8968||Accommodate audience and context needs in oral communication||Level 3||NQF Level 03||5|
|Fundamental||9010||Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations||Level 3||NQF Level 03||2|
|Fundamental||9013||Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts||Level 3||NQF Level 03||4|
|Fundamental||8969||Interpret and use information from texts||Level 3||NQF Level 03||5|
|Fundamental||9012||Investigate life and work related problems using data and probabilities||Level 3||NQF Level 03||5|
|Fundamental||8973||Use language and communication in occupational learning programmes||Level 3||NQF Level 03||5|
|Fundamental||7456||Use mathematics to investigate and monitor the financial aspects of personal, business and national issues||Level 3||NQF Level 03||5|
|Fundamental||8970||Write texts for a range of communicative contexts||Level 3||NQF Level 03||5|
|Elective||14164||Maintain housekeeping in a funeral business||Level 2||NQF Level 02||3|
|Elective||14163||Displaying and marking funeral merchandise||Level 3||NQF Level 03||5|
|Elective||14159||Preparing human remains for embalming||Level 3||NQF Level 03||6|
|Elective||14162||Comply with legal requirements and understand legal implications when embalming||Level 4||NQF Level 04||4|
|Elective||14169||Gathering and collating resource data and sourcing and placing disaster equipment||Level 4||NQF Level 04||11|
|LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:|
|PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:|
|This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.