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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Water and Wastewater Treatment Process Operations 
SAQA QUAL ID QUALIFICATION TITLE
58951  National Certificate: Water and Wastewater Treatment Process Operations 
ORIGINATOR
SGB Water Sector 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
EWSETA - Energy and Water Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 12 - Physical Planning and Construction  Civil Engineering Construction 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  136  Level 2  NQF Level 02  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 9999/99  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification replaces: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
24193  National Certificate: Water Purification Process Operations  Level 2  NQF Level 02  120  Complete 
22673  National Certificate: Wastewater Process Operations  Level 2  NQF Level 02  120  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

This qualification is aimed at persons who work or intend to work in the water and wastewater treatment plant and who seek recognition for essential skills in water and wastewater treatment works. This qualification will provide learners with a basic knowledge and understanding of the water and wastewater treatment works. Qualifying learners will be able to operate processes at a water and wastewater treatment works in line with the relevant legislation within the water sector. The qualifying learner will understand the implications on cost, health and the environmental conservation of water. This qualification forms the foundation for advancement or progression to the highest levels within the qualification learning pathways.

Qualifying learners will be competent in:
  • Applying fundamental knowledge and understanding of current legislation specific to water and wastewater treatment.
  • Operating processes at a water and wastewater treatment works.
  • Demonstrating an understanding and knowledge of equipment to be used to perform water and wastewater treatment works.
  • Communicating with team workers for effective shift take-over and hand-over.

    Rationale:

    This qualification reflects the workplace-based needs of water and wastewater process operators working in the water sector that are expressed by employers and employees, both now and for the future. The introduction of a National Certificate in Water and Wastewater Process Operations on NQF Level 2 provides the learner with a career path in water and wastewater processes with skills specific to the operation of processes of a water and wastewater treatment works and progression to a National Certificate in Water and Wastewater Process [senior operator] on NQF Level 3 (which will provide the skills necessary for the supervision of a water and wastewater treatment works).

    This qualification will enable learners to reach their potential of advancement without the lack of formal education being an impassable barrier. In addition, the qualification will provide access to employment opportunities within the water sector, together with the flexibility to pursue different careers other related sectors such as pollution control, wet industries, electricity generation, environmental qualifications and will allow for advancement through the recognition of prior learning.

    This qualification also focuses on the development of the learner and further mobility and transportability within the water sector. It has been developed to assist with standardisation across the water purification industry and to permit learners, through several common unit standards, to access the complementary Wastewater Process Operation qualification with valuable employment potentials. This qualification will enhance productivity within the water sector, improve the health of communities and contribute towards the ecological sustainability and improvement of the water environment. The individual will have the capacity to advance and gain skills and self- confidence. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication at NQF Level 1.
  • Mathematical Literacy at NQF Level 1.

    Recognition of Prior Learning:

    This qualification may be achieved in part or completely through the recognition of prior learning, which includes formal, informal and non-formal learning and work experience. Any learner wishing to be directly assessed may arrange to do so, without attending further training or education. The assessor and learner will decide together on the most appropriate assessment route to be taken.

    Access to the qualification:

    Access to this qualification is open bearing in mind learning assumed to be in place. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    Fundamental:
  • All the unit standards in the fundamental component to the value of 36 credits are compulsory.

    Core:
  • All the unit standards in the core component to the value of 71 credits are compulsory.

    Electives:
  • Learners must choose a minimum of 18 credits from the elective.

    The elective unit standards are clustered to provide areas of specialisation within the water and wastewater domains. Learners choosing an area of specialisation must complete all unit standards listed within that area of specialisation. Additional credits to the value of 11 should be selected from the generic cluster to make up 136 credits in order for the learner to obtain the qualification.

    Specialisation Area A:

    Water Treatment Process Operations:

    Elective:
  • ID 246450: Demonstrate knowledge of water treatment process, Level 2, 8 Credits.
  • ID 246440: Operate coagulation, flocculation and sedimentation processes, Level 2, 10 Credits.

    Total Credits: 18.

    Specialisation Area B:

    Wastewater Treatment Process Operations:

    Elective:
  • ID 246469: Operate primary settling processes in wastewater treatment, Level 2, 5 Credits.
  • ID 246468: Operate inlet works, Level 2, 5 Credits.
  • ID 246460: Demonstrate basic knowledge of the wastewater treatment process, Level 2, 8 Credits.

    Total Credits: 18

    Specialisation Area C:

    Generic:

    Electives:
  • ID 116534: Carry out basic first aid treatment in the workplace, Level 3, 2 Credits.
  • ID 246486: Operate water recovery unit, Level 2, 4 Credits.
  • ID 116932: Operate a personal computer system, Level 1, 3 Credits.
  • ID 246448: Operate rotating biodisc contactor Level 2, 2 Credits.
  • ID 246445: Operate a biological trickling filter, Level 2, 4 Credits.
  • ID 246446: Operate a rapid gravity filtration process, Level 3, 5 Credits.
  • ID 246437: Demonstrate knowledge of activated sludge processes in wastewater treatment, Level 3, 6 Credits.
  • ID 246441: Maintain maturation and oxidation ponds, Level 1, 2 Credits.
    Total Credits: 28. 
    		•

    EXIT LEVEL OUTCOMES 
    On achieving this qualification the qualifying learner will be able to:

    1. Conform to legislation and operational instructions specific to water and wastewater processes.

    2. Operate processes at a water and wastewater treatment works.
  • Range: Processes refer but not limited to processes of coagulation, flocculation and sedimentation processes; operating a sand filter, a pump, water chemical dosing system and operating water recovery unit and disposing of sludge.

    3. Demonstrate an understanding and knowledge of equipment to be used to perform water and wastewater treatment works.

    4. Communicate with team workers.
  • Range: To ensure smooth shift-take over and handover.

    Critical Cross-Field Outcomes:
  • The learner is capable of identifying water and wastewater related problems and creatively to find trouble-shooting solutions.
  • Work effectively with others as a member of a team on a daily basis to effectively produce potable water.
  • Organise and manage oneself and one's activities responsibly and effectively to implement effective and efficient running of the water and wastewater treatment works.
  • Communicate effectively using appropriate verbal and nonverbal skills to ensure a smooth shift take-over and hand-over and reporting all work related issues.
  • Demonstrate an understanding of the world, as a set of related systems by recognising that problem solving in the context of water and wastewater does not happen in isolation.
  • Use science and technology to show responsibility towards the environment and health of the broader community. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit level 1:
  • Knowledge of current regulatory framework is demonstrated by assessing the quality of water treated.
  • Knowledge of the Occupational Health and Safety Act is demonstrated and applied to personal safety in a water and wastewater environment.
  • Water and wastewater treatment processes are implemented in line with legal requirements.
  • The implications of the current environmental legislation on water and wastewater treatment are explained in own work context.

    Associated Assessment Criteria for Exit level 2:
  • Water is treated to the required standard for drinking water.
  • Laboratory tests are conducted to verify and optimise the performance of water purification treatment works.
    > Range: Designed test refers to but is not limited to cascade, jar test, and settling test.
  • Purified water is pumped to the bulk reservoir for distribution purposes.

    Associated Assessment Criteria for Exit level 3:
  • Equipment and components of a sand filter are identified and applied in terms of their functions.
  • Equipment and components of coagulation, flocculation and sedimentation processes are identified and applied in terms of their functions.
  • Equipment and components of a sludge system are identified and applied in terms of their functions.
  • Components and types of pumps are identified and applied in terms of their functions. Equipment and component of a chemical dosing system are identified and explained in terms of their functions.

    Associated Assessment Criteria for Exit level 4:
  • Verbal and non-verbal communications skills are used to brief incoming team member(s) on the operation of the water and wastewater treatment plant.
  • Shift-take over and handover rules and procedures are adhered to when communicating with team workers.
  • Reports are compiled in accordance with work policies and procedures for record keeping purposes.

    Integrated Assessment:

    Integrated assessment at the level of the qualification provides an opportunity for learners to show that they are able to integrate concepts, ideas and actions across unit standards to achieve competence that is grounded and coherent in relation to the purpose of the qualification. Integrated assessment should show how already demonstrated competence in individual areas can be linked and applied for the achievement of a holistic outcome.

    Integrated assessment must judge the quality of the observable performance, and also the quality of the thinking that lies behind it. Assessment tools must encourage learners to give an account of the thinking and decision-making that underpin their demonstrated performance. Some assessment practices will demand practical evidence while others may be more theoretical, depending on the type of outcomes to be assessed, and the nature and level of the qualification. The ratio between action and interpretation is not fixed, but varies according to the demands of the qualification.

    While the generic component (literacy, communication and life skills) of this qualification at NQF Level 2 can be assessed through occupational contexts and activities relating to water purification treatment, care must be taken in both the learning programme and the assessment to ensure that these foundational skills are truly portable. The primary aim of this qualification is to ensure that learners have a sound base of general education to prepare them for further learning, whatever career path they may choose. Learners must be able to transfer generic skills such as language, computation and learning skills etc across a number of different contexts, and apply them within a number of learning areas.

    A broad range of task-orientated and theoretical assessment tools may be used, with the distinction between practical knowledge and disciplinary knowledge maintained so that each takes its rightful place. Unit standards in the qualification must be used to assess specific and critical cross-field outcomes. During integrated assessments the assessor should make use of formative and summative assessment methods and should assess combinations of practical, applied, foundational and reflexive competencies. 
    		•

    INTERNATIONAL COMPARABILITY 
    International qualifications were examine to ensure that the qualification model and associated unit standards proposed are comparable in terms of qualification levels, scope and competencies covered. However, the core and elective components have been developed and/or revised taking into account South Africa's unique context, but also looking at international best practice. Qualifications form the following countries were examined:

    Australia

    Australian Qualifications Framework (AQF)

    Australia was used to conduct a comparison against, is known to be a water scarce country and their climate is very similar to the South African environment. The search results indicated that most of the unit standards covered in our qualification are very comparable with the units contained in the Australian qualification at this level.
  • NWP01 Water Industry

    Certificate II in Water Industry Operations

    Scottish Vocational Qualifications (SQA)
  • Monitoring the Water Environment level 2 -- Code G322,
  • Operating Process Plant: Sludge level 2 -- Code G31M,
  • Operating Process Plant: Sludge level 2 -- Code G5HC,
  • Operating Process Plant: Water level 2 -- Code G31J,
  • Operating Process Plant: Water level 2 -- Code G5HE

    New Zealand Qualifications Authority (NZQA)
  • National Certificate in Water Treatment (Site Operator).
  • National Certificate in Wastewater Treatment (Site Operator), NQF Ref 0879

    United Kingdom (QCA)
  • City & Guilds Level 2 Certificate in Water Engineering, 500/1698/2
  • Certificate in Process Plant Operations Level 2

    Short Courses:

    United States of America

    The USA has no standards at this level but the following short courses were found offered by different institutions and organisations targeting to a larger extent Water and Wastewater Operators. The content of some of the short courses have been found to compare well with the South African qualification although the level at which the course is pitched is not known. Some courses are at an undergraduate level, which form the basis for more advanced courses.

    Alabama Rural Water Association:

    Water and Wastewater Operator Certificate Training

    This association in conjunction with the Alabama Department of Environmental Management conducts free Primary, Secondary and Advanced Water Treatment Operator Certificate course. The purpose of the course is to protect the public health and welfare and prevent pollution by classifying all water and wastewater treatment plants. The programme also aims to provide certification of the competency of operation to operators who operate such plants. The duration of the course 60 hours.

    College Campus:

    The college offers a short course for operators who work in different size plants, as there is no nationally mandated certification programme for operators. The course is aimed at improving the water and wastewater plant operators' skills and knowledge thus enabling the to pass an examination to certify that they are capable of overseeing water and wastewater plant operations. The duration of the course is not known, however the course covers the following topics that compare with some of the unit standards contained in the South African qualification at level 2. The following topics are covered:
  • Principles of treatment processes and process control
  • Laboratory procedures
  • Maintenance of pumps
  • Safety
  • Chlorination
  • Sedimentation
  • Biological treatment
  • Sludge treatment and disposal
  • Flow measurements
  • Collection systems

    Virginia

    Virginia Tech, Blacksburg

    Water and Wastewater Treatment Plant Operators short course

    The Virginia Tech is providing a training programme aimed at developing more qualified plant operators. The programme duration is 10 days. The programme is designed to be introductory where learners learn about water or wastewater treatment and other relevant subject matter.

    London

    Imperial College

    This is a certification course offered for people who work or intend to become a water or wastewater treatment plant operator. The course aims to provide basic description and understanding of unit processes used in the treatment of water and wastewater. The duration of the course is 20 hours of lectures over 10 sessions. The course however compares favourably well with this qualification in some of the unit standards contained in the qualification although topics such as coagulation, floc separation and sedimentation are dealt with individually whilst the qualification cover them in one unit standard. The topics covered in the course compare favourably with some of the unit standards contained in the qualification. These are:
  • Introduction to water and wastewater treatment
  • Coagulation
  • Flocculation
  • Filtration
  • Disinfection
  • Introduction to wastewater
  • Sedimentation
  • Activated Sludge I
  • Sludge Treatment and Dewatering
  • Biological filtration

    SADC

    Zimbabwe

    The Institute of Water and Sanitation Development is a UNDP-World Bank Programme established in 1989 with a strong emphasis on the building and promotion of urban and rural water supplies and sanitation. The Institute has sister organisations in Ghana, Burkina Faso, Mozambique and South Africa. The Institute offers courses aimed at building a career in the water and sanitation sector. The only possibility relevant courses offered found here were:
  • National Certificate in Water and Wastewater qualification, which is a first level towards a National Diploma in Water and Wastewater Management.
  • National Diploma in Water and Wastewater Management which is a distance-learning course aimed at enhancing the capacity to manage water and wastewater for those individuals who are either aspiring to or are already working for local authorities.
  • Postgraduate Diploma in Water Supplies and Sanitation for personnel working in both urban and rural water supplies.

    Unfortunately none of these courses are related to this qualification.

    Kenya

    Despite numerous searches on the Kenyan Ministry of Education, website
    http: www.education.go.ke, no specific qualification could be found regarding Water or Wastewater Process Operations. A further search indicated that water industries tend to follow the Australian and New Zealand standards.

    Botswana

    The Botswana Training Authority (BOTA), http://www.bota.org.bw/index.shtml was inaugurated in October 2000 which is mandated to monitor and regulate Vocational Education and Training (VET) within Botswana. Unfortunately there is limited number of qualifications and unit standards developed by BOTA hence none could currently be found relating to water and wastewater qualifications.

    Namibia

    The Namibia Qualifications Authority is a statutory body established by the Namibian Qualifications Authority Act No. 29 of 1996. A search was conducted from http://www. namqa.org . Unfortunately there are no qualifications currently registered within the field of Water and Wastewater Process Operations at this level.
    Tanzania
    The Vocational Education and Training Act was enacted by the Parliament in 1994 to guide the vocational education and training (VET) system in Tanzania. The Act established the Vocational Education and Training Authority (VETA) as an autonomous government agency charged with an overall responsibility of Coordinating, Regulating, Financing, Providing and Promoting vocational education and training. According to the Annual Conference held in Tanzania in 1998, it was stated that more than 80 percent of Tanzania's population live in rural areas. Therefore the government aims for sustainable rural water supply. Unfortunately no reference was found to any type of relevant developed qualifications or unit standards including short courses that could compare with this qualification.
    Findings concerning comparability

    A substantial degree of similarity was found in most of the qualifications examined. Although the South African qualification combines both water and wastewater process operations due to the similarities found in the core components of both qualifications, the revised qualification provides a mix of mandatory unit standards to cover both water and wastewater core competencies and electives as optional units that enable learners to choose from to address their particular roles in their respective areas of specialization.

    The South African qualification and its associated unit standards is generally comparable to the Australian, New Zealand and Scottish in terms of levels, scope and range of competencies covered and slightly with the United Kingdom qualification as well although the titles of the qualifications differ. 
    		•

    ARTICULATION OPTIONS 
    Vertical articulation is possible with:
  • National Certificate: Water and Wastewater Treatment Process Operations at NQF Level 3.

    Horizontal articulation is possible with:
  • National Certificate: Pollution at NQF Level 2. 
    		•

    MODERATION OPTIONS 
  • Anyone assessing a learner against these standards must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of these unit standards or will assess these unit standards must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
  • Therefore anyone wishing to be assessed against this qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor, the applicant needs:
  • The assessor must have a qualification at or above the level of this qualification plus a minimum of two years practical, relevant occupational experience.
  • Competency in all the outcomes of the generic assessor standard.
  • Detailed documentary proof of educational qualification, practical training undergone, and experience gained by the applicant must be provided (Portfolio of evidence).
  • To demonstrate competence in relation to these specified standards and qualifications, at or above, the level of the qualifications in question.
  • To meet any other additional requirements laid down by their constituent ETQA.
  • The subject matter experience of the assessor can be established by recognition of prior learning.
  • The status of registered assessors can be checked on the appropriate ETQA database or website. 
    		•

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    This qualification replaces two qualifications:
  • ID 24193, National Certificate: Water Purification Process Operations, Level 2, 120 credits.
  • ID 22673, National Certificate: Wastewater Process Operations, Level 2, 120 Credits. 
    		•

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  246472  Handle and dispose of water and wastewater sludge  Level 1  NQF Level 01  5 
    Core  244061  Interpret material safety data sheets (MSDS) in order to address chemical safety in the workplace  Level 1  NQF Level 01  4 
    Core  246443  Operate a sand filter  Level 1  NQF Level 01  4 
    Core  246459  Apply personal safety practices in the water sector  Level 2  NQF Level 02  4 
    Core  246464  Conduct sampling for water and wastewater treatment processes  Level 2  NQF Level 02  4 
    Core  246461  Conduct water treatment process control tests  Level 2  NQF Level 02  4 
    Core  8494  Demonstrate an understanding of HIV/AIDS and its implications  Level 2  NQF Level 02  4 
    Core  246471  Demonstrate knowledge and understanding of plant equipment  Level 2  NQF Level 02  6 
    Core  246473  Demonstrate knowledge of elementary biology in the water wastewater environment  Level 2  NQF Level 02  3 
    Core  246463  Demonstrate knowledge of water cycle, water and wastewater systems and processes  Level 2  NQF Level 02  5 
    Core  13220  Keep the work area safe and productive  Level 2  NQF Level 02  8 
    Core  246442  Operate pumps  Level 2  NQF Level 02  5 
    Core  246535  Operate the chlorine dosing process  Level 2  NQF Level 02  5 
    Core  246466  Operate water and wastewater chemical dosage systems  Level 2  NQF Level 02  10 
    Fundamental  119463  Access and use information from texts  Level 2  NQF Level 02  5 
    Fundamental  9009  Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems  Level 2  NQF Level 02  3 
    Fundamental  7480  Demonstrate understanding of rational and irrational numbers and number systems  Level 2  NQF Level 02  3 
    Fundamental  9008  Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts  Level 2  NQF Level 02  3 
    Fundamental  119455  Respond to selected literary texts  Level 2  NQF Level 02  5 
    Fundamental  119460  Use language and communication in occupational learning programmes  Level 2  NQF Level 02  5 
    Fundamental  7469  Use mathematics to investigate and monitor the financial aspects of personal and community life  Level 2  NQF Level 02  2 
    Fundamental  9007  Work with a range of patterns and functions and solve problems  Level 2  NQF Level 02  5 
    Fundamental  119456  Write/present for a defined context  Level 2  NQF Level 02  5 
    Elective  246441  Maintain maturation and oxidation ponds  Level 1  NQF Level 01  2 
    Elective  116932  Operate a personal computer system  Level 1  NQF Level 01  3 
    Elective  246460  Demonstrate basic knowledge of the wastewater treatment process  Level 2  NQF Level 02  8 
    Elective  246450  Demonstrate knowledge of the water treatment process  Level 2  NQF Level 02  8 
    Elective  246445  Operate a biological trickling filter  Level 2  NQF Level 02  4 
    Elective  246440  Operate coagulation, flocculation and sedimentation processes  Level 2  NQF Level 02  10 
    Elective  246468  Operate inlet works  Level 2  NQF Level 02  5 
    Elective  246469  Operate primary settling processes in wastewater treatment  Level 2  NQF Level 02  5 
    Elective  246486  Operate water recovery unit  Level 2  NQF Level 02  4 
    Elective  246448  Operating a rotating biological contactor unit  Level 2  NQF Level 02  3 
    Elective  116534  Carry out basic first aid treatment in the workplace  Level 3  NQF Level 03  2 
    Elective  246437  Demonstrate knowledge of activated sludge processes in wastewater treatment  Level 3  NQF Level 03  6 
    Elective  246446  Operate a rapid gravity filtration process  Level 3  NQF Level 03  5 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ATTI NELSPRUIT (PTY) LTD 
    2. CHILUTSI TRADING ENTERPRISE 
    3. ERGO MAPHELONG INSTITUTE (PTY) LTD 
    4. HAZYVIEW WATER SKILLS ACADEMY 
    5. SEANEGO INTERGRATED NATURAL RESOURCES MANAGEMENT 
    6. URSIVOX (PTY) LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.